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"Very welcoming, allowed me to sit in the reception while they carried out work on my car. The guys seemed to know a lot about what they were doing and were very friendly. On top of this it was very reasonable price wise. Very happy"
"Helpful and thorough, quick and kept me informed. My go to garage"
Great and honest service
"My car needed extra repair but they were very helpful about it, trying to find the best price and allowing me to order the part myself if it would cut down cost. I didn't find anything cheaper so I let them go ahead. I appreciate their honesty and felt like they cared about what they do and my price concerns. Definitely recommend."
Great and professional
"Had my mot work done and mot my car my car broke down on the day after when I called the garage ken came to my rescue without hesitation very helpful man and nothing seems to much trouble thanks will use again and recommend friends and family x"
"Kind and helpfull staff, great service, honest and reliable."
Efficient and helpful
"Fitted in at relatively short notice and given professional and efficient service. Would recommend"
Good garage, good service
"Reasonable price, timely, were happy to have a second look at something for no extra charge."
"The owner is a really nice guy and very helpful"
"Excellent communication, friendly and helpful mechanics and fast and efficient work."
Couldn't find a fault
"Brilliant and helpful staff"
"Colin was very helpful and explained exactly what the fault was, and how they repaired it. The full service repairs were done on the same day. I definitely recommend them."
Great value and helpful
Wheels and tyres, as with any rotating object, need to be balanced in order to reduce vibration. A good example of this is when laundry is loaded into a washing machine unevenly, the drum is not correctly balanced, so vibrates. Similarly, wheel balancing ensures that the weight of the wheel and tyre is even around the axle.
You should always have your wheels balanced whenever you have new tyres fitted. Car tyres which are fitted on wheels that have not been properly balanced will wear very quickly and unevenly. This is due to the inconsistent points of friction between the tyre and the road, creating an effect like rubbing sandpaper on the tyre aggressively. Losing grip this way could be very dangerous and the vibration also makes the car’s ride very uncomfortable, possibly to a point of distraction that might lead to an accident.
Wheels are typically removed from a car before their balance is checked. They are placed in a specially-designed machine and spun to measure the vibration. Small offsetting weights are placed at points on the rim of the wheel based on results from the balancing machine. This is repeated until the machine reports that the wheel is balanced.
What do you need from your garage?
This might sound like a question with an obvious answer: you need a garage that can service or repair your car quickly and at a good price. But think again and you may realise there are other factors that affect your choice of garage in Norwich. If you need to bring your son or daughter with you when you take your car in, are there toys in the waiting room? If you’re dropping the car off between school and work, can you pick up a cup of coffee while you’re there? Might the garage even collect your car and drop it back at your house after the work is done? You can find answers to all these questions on BookMyGarage.
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