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"Excellent communication, friendly and helpful mechanics and fast and efficient work."
Couldn't find a fault
"Brilliant and helpful staff"
"Colin was very helpful and explained exactly what the fault was, and how they repaired it. The full service repairs were done on the same day. I definitely recommend them."
Great value and helpful
I've been serviced
"Service is just ok. If you want to be bombarded with emails asking to rate your experience then this is for you. I ,on the other hand ,will be looking to get my vehicles serviced elsewhere."
Very polite and helpful.
"Very courteous staff. Went out of their way to ensure everything was carried out correctly."
"The staff were very helpful and friendly and the work was completed fast."
"Went in for MOT. It failed because of the Rollbar and was fixed. Kept me up to date when they found issues. Not sure if the work was the best available value as I haven't researched how much it would cost elsewhere but the car feels better in the corners so can't complain with the workmanship."
"Amazing contact throughout the day about what was going on."
"Ken and his staff at Redline are extremely helpful. The work carried out is of a high standard and at a competitive price! Unlike some other garages/mechanics I've used in the past, Redline kept me up-to-date with any work that needed to be carried out."
"Freindly, local garage. Great customer service. Nothing too fancy :)"
Wheels and tyres, as with any rotating object, need to be balanced in order to reduce vibration. A good example of this is when laundry is loaded into a washing machine unevenly, the drum is not correctly balanced, so vibrates. Similarly, wheel balancing ensures that the weight of the wheel and tyre is even around the axle.
You should always have your wheels balanced whenever you have new tyres fitted. Car tyres which are fitted on wheels that have not been properly balanced will wear very quickly and unevenly. This is due to the inconsistent points of friction between the tyre and the road, creating an effect like rubbing sandpaper on the tyre aggressively. Losing grip this way could be very dangerous and the vibration also makes the car’s ride very uncomfortable, possibly to a point of distraction that might lead to an accident.
Wheels are typically removed from a car before their balance is checked. They are placed in a specially-designed machine and spun to measure the vibration. Small offsetting weights are placed at points on the rim of the wheel based on results from the balancing machine. This is repeated until the machine reports that the wheel is balanced.
What do you need from your garage?
This might sound like a question with an obvious answer: you need a garage that can service or repair your car quickly and at a good price. But think again and you may realise there are other factors that affect your choice of garage in Norwich. If you need to bring your son or daughter with you when you take your car in, are there toys in the waiting room? If you’re dropping the car off between school and work, can you pick up a cup of coffee while you’re there? Might the garage even collect your car and drop it back at your house after the work is done? You can find answers to all these questions on BookMyGarage.
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