bookmygarage.com is a site operated by The Motorists Organisation Ltd (“TMO/We”). BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom.
This Disclaimer applies to your use of the BookMyGarage website and related services (together, the “Site”). It should be read alongside our Terms & Conditions, which set out the full legal terms that apply when you browse the Site or make a booking.
BookMyGarage helps you compare and book MOTs, servicing and repairs with independent garages and other third-party service providers (“Garages”). We do not carry out vehicle servicing or repair work ourselves. We are not directly involved (whether as agent or principal) in any transaction between you and a Garage. Any contract for any services is between you and the Garage under the Garage’s own terms, and the Garage is responsible for the performance of the services you book.
If you have any issues with the services provided by a Garage (including the quality of work, delays, pricing disputes, refunds, or complaints), you should raise these directly with the Garage. As we are not a party to the contract for the services, we are not responsible for the Garage’s performance of those services (save where we have failed to meet our obligations under our Terms & Conditions).
We aim to display helpful, up-to-date information about Garages, services, prices and availability. However, much of the information on the Site is provided by Garages or other third parties and may change at short notice. Prices displayed on the Site are based on the information you have provided and may be subject to change or to additional work identified by the Garage. We cannot guarantee that all information (such as prices, estimates, service descriptions, opening hours, availability, or eligibility for specific vehicles) is accurate, complete or current. You should confirm key details (including the final price and any additional work) directly with the Garage before attending an appointment or authorising any work.
A booking made via the Site is a request to the Garage. Your booking is not confirmed until you and the Garage have agreed it between yourselves (and the Garage may contact you by email, text or phone using the details you provide).
The Site is provided for information and booking-facilitation purposes only. We do not provide motoring, mechanical, legal or other professional advice, and we do not recommend or endorse any particular Garage, product or service. Any decision you make to use a Garage or to proceed with work is your responsibility.
Customer ratings, reviews and other user-generated content represent the views of the individuals who post them. They are subjective and may not reflect your experience. We do not validate reviews or ratings. We may moderate, edit or remove reviews in line with our policies (for example, where content is misleading, inappropriate, or appears to be fake), but we do not guarantee that reviews or other third-party content are accurate or complete, and they should not be treated as statements made by us.
Where our site contains links to other sites and resources provided by third parties, including any Garage, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
We provide the Site on an “as is” and “as available” basis. We do not guarantee that the Site will always be available, uninterrupted, secure or free from bugs or viruses. You are responsible for configuring your device, IT systems and software to access the Site and for using your own virus protection software.
Nothing in this Disclaimer excludes or limits our liability where it would be unlawful to do so. In particular, we do not exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law. Subject to the foregoing, and to the fullest extent permitted by law, we will not be liable for losses arising from (i) your reliance on information displayed on the Site, (ii) acts or omissions of any Garage or other third party (including any dispute about the services they provide, such as quality of work, delays, or refund requests), or (iii) any inability to access or use the Site. Our Terms & Conditions set out further important limitations and exclusions of liability.
This Disclaimer is intended to provide a general summary of key points. The full terms governing your use of the Site and bookings made via the Site are set out in our Terms & Conditions. Our Privacy Policy and Cookie Policy explain how we handle personal data and cookies when you use the Site. The Site is directed to users in the United Kingdom.