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"Brilliant value, no hidden extra charges, friendly and also have fantastic opening hours."
"Happy with all service"
"Excellant service advisor, great price paid. Tyre depths and brake pad thickness not recorded on the service sheet when they should of been."
A bit steep
"Although the staff are really helpful and friendly, I find their prices are too high and you don’t get rewarded for repeat business."
Great work, friendly team
Positive all round!
"I chose Imperial because of the reviews on this site, and wasn't disappointed. The car was collected [I was phoned beforehand to check the time was ok]. While the car was with them had another couple of calls to note actions that should be taken and whether or not I wanted the done. Super courteous and helpful at all times. Then a call when it was done, and a check that it was convenient to bring it back. Excellent price and outstanding service."
"Good service friendly staff"
"Brilliant from start to finish, Very helpful, great price, was done faster than expected and phoned me straight away. Couldn’t be more pleased"
Loan car not provided
"Loan car ordered but not provided. Previously I had agreed to change the service date booked, I ended up with a 2.5 hour wait while car was serviced. Service reception was very helpful and advised me directly the car was ready. Notwithstanding this problem, generally good value for money service."
When a car is moving over rough or uneven surfaces, shock absorbers help to stop the car bouncing or vibrating too much and ensure that the tyres have full contact with the road surface all the time.
Enormous demands are placed on certain parts of cars when being driven. Shock absorbers are found on a car’s suspension, where they take the strain of all the constant bouncing up and down of the vehicle. Most cars’ wheels also have them. Worn shock absorbers will affect the car’s handling and braking, which can reduce your safety.
Shock absorbers have a piston inside them that moves up and down in line with the suspension and, depending on the vehicle, hydraulic fluid or air chambers absorb the energy from the road caused by vibration.
How to be a better driver
Whether you’re driving in Ipswich or further afield, think about road user etiquette. Showing respect for other road users makes driving more pleasant for you and safer for everyone. For example, if you have to make a last minute change of lane, make your request to change clear to the driver who will need to let you in - and signal your thanks if they do. Be ready to abandon the change of lane if they won’t play ball - your safety (and that of other drivers and pedestrians) is more important than getting to your destination in the shortest time possible. When the position is reversed and a driver asks your permission to change lanes, allow them to as long as it is safe. If you get frustrated, avoid using your horn - it won’t improve matters and might make them considerably worse.
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