BookMyGarage (BMG) is a garage directory and comparison website owned by The Motorists Organisation Ltd (TMO) developed for providing pricing, availability and Services offered by the listed garages. Any Booking or contract made is between you and the Garage supplying the Services.
To use the Website you must agree to receive communications via, email. text and phone from TMO and Garages to allow Bookings to be completed.
When you make a Booking over the Website, the chosen Garage will be sent your booking and contact details and you will be sent their details via the email address you have provided. Please make sure we are on your safe senders list and not filtered to junk mail. The Garage will contact you and confirm all booking requirements. The booking is NOT confirmed until the Garage and you have agreed this between yourselves. Should the Garage not be able to undertake the Booking we will endeavour to find you an alternative Garage.
The contract for any Services offered over the Website or with the Garage during repairs is solely between you and the Garage. You will pay the Garage directly for all works undertaken in the normal way under their terms and conditions of business. TMO charge the garage a variable ‘marketing fee’ or ‘booking fee’ for Services booked over the a TMO booking platform.
If you need to cancel or revise the date of your Booking, please contact the Garage directly. It is really important as the Garage will be expecting you and have allocated a person to work on your Car.
TMO is not responsible or liable for:
You acknowledge and accept that you release TMO from any liability, claim or damages of any kind that may arise from you using either the Website or Garage Services.
Below is a more detail description of this Overview.
Booking means the process by which a User uses the Website to search, obtain a price, compare and select a Garage and time for delivery of Services to be confirmed by the Garage over email/phone/text or fax.
Car means a road vehicle taxed as a private light goods vehicle and not used commercially that has four wheels and is designed to carry passengers.
Garage means an automotive repairer.
Services means (but not is limited to) any automotive service delivery, MOT, maintenance, parts, accessories or repair.
Servicing Schedules means a set of agreed servicing items that will be conducted by a Garage.
Book My Garage ( BMG) refers to the Website owned by The Motorists Organisation Ltd .who can also be defined as ‘We’. Any reference to BMG in these Terms and Conditions also refers to The Motorists Organisation Ltd.
The Motorists Organisation Ltd is a company registered in England and Wales under company number 08339147 and has its registered office at 1000 Lakeside, North Harbour, Portsmouth, PO6 3EN.
Website means any website, technology platform, run manged or owned by The Motorists Organisation Ltd including but not limited to bookmygarage.com.
User is a person, who can also be defined as 'You', who has visited and/or used the Website who seeks and/or makes a Booking for Services from a Garage. A Garage may not be a User.
MOT prices offered on the Website are for Cars only.
All information provided by a User when making a Booking is provided in order for the Website to provide a price and for the Garage to deliver Services for the User’s Car in an area.
A User warrants that all information provided by them via the Website is true and accurate and that no information given or omissions made by the User are intended or likely to mislead or deceive any person or organisation. TMO reserves the right at its discretion to request verification of, or verify on your behalf, any information provided by you.
Conditions of Use
TMO may terminate a User's use of the Website and or cancel any Bookings without notice or reason but particularly (but not limited to) the following:-:
Provision of Website
The User is responsible for any information they provide through the Website. In particular, the User warrants that such information:
The User acknowledges that they have not relied upon or been induced by any representation by TMO and TMO makes no warranty or representation as to:
The User indemnifies and keeps indemnified TMO and its officers, employees, agents, subsidiaries and affiliates against all claims (including third party claims), demands, damages, costs (including legal costs), penalties or suits arising out of or consequential upon:
Extent of Liability
The User acknowledges that TMO has no liability to the User in relation to any Services. The User releases TMO from all and any claims arising out of or consequential upon:
TMO or the Website shall not be liable for any claims for loss, damage or liability, including special indirect or consequential loss or damage such as loss of revenue, unavailability of systems or loss of data, in respect of:
The User acknowledges that the Internet can be unstable and, sometimes, insecure. At times the Website may not be available or Bookings may not be processed or may not be accepted. In these circumstances TMO accepts no responsibility.
TMO gives no warranty in relation to the Website. Under no circumstances is TMO or any of its carriers or suppliers liable or responsible in any way to a User or any other person for any loss, damages, costs, expenses or other claims (including consequential damages and loss of profits or loss of revenues), howsoever caused, including as a result, direct or indirect of any defect, deficiency or discrepancy in the Website including its form, content and timeliness of delivery.
User information and ownership of information
In the event of errors in processing or Website downtime or any other errors or delays caused to the Website or Bookings as a result of unforeseen technological difficulties associated with servers, data hosting centre, internet service provider or any other reason, TMO reserves the right to take such action as it considers necessary in relation to the Website.
Current as of June 2020.