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The Workshop

88 Reviews
Available from: 16/02/26
Quality Repairs & ServicingExpert Car Care in Birmingham

About The Workshop

Your trusted garage for expert car care. Specializing in repairs, servicing, and diagnostics. Our skilled technicians ensure top-notch solutions for all vehicle makes and models. We pride ourselves on quality workmanship and excellent customer service. Your car's wellbeing is our priority at The Wor...Read more

Quality Repairs & Servicing

Expert Car Care in Birmingham

Diagnostic Specialists

While U Wait - Service Available

Collection & Delivery

Customer Reviews

4.51•88 reviews

Reviews Summary

AI Generated

Reviews are overwhelmingly positive, with most customers praising fast, friendly and professional work, frequent same‑day fixes and convenient collection/drop‑off for MOTs and services. Common strengths mentioned are good communication, transparent advice, fair pricing and trustworthy staff who often go above and beyond. A small but vocal minority report serious issues — unexpected extra charges, missing paperwork or reports, occasional delays and a few allegations of dishonest MOT findings.

Value
Staff helpfulness
Quality of work
Communication
5.0/5.0
Verified
“Excellent service”
Would recommend
JennieNissan Qashqai
Review left: 17/01/26
1.0/5.0
Verified
“Bad garage wouldn't recommend”
Wouldn't recommend
PaulVolkswagen Passat
Review left: 12/01/26

Reply from The Workshop

Hi Paul, Sad to see a 1 star review. Vehicle was booked in without C&D, which we offered at only £10 extra. Whilst we understand customers need to have their cars back at a certain time, we did do our best to get it back to you as soon as possible. I personally answered the phone to you multiple times so I'm struggling to understand your review here. Your vehicle failed it's MOT on multiple front suspension issues which you were quoted for. As you quite excitedly pointed out to me when I delivered your car, yes, the parts are available cheaper than our quote on EBay. We only fit OEM quality parts with warranty and we of course have to charge labour for our time. Really sorry to see that you feel like you had a bad experience, but we definitely did our best for you.

5.0/5.0
Verified
“Very efficient MOT”
Would recommend
IanTesla Model
Review left: 27/12/25

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Garage Address

The WorkshopBordesley GreenBirminghamB9 5HW

Opening hours

Monday: 8:30 AM to 5:30 PM
Tuesday: 8:30 AM to 5:30 PM
Wednesday: 8:30 AM to 5:30 PM
Thursday: 8:30 AM to 5:30 PM
Friday: 8:30 AM to 5:00 PM
Saturday: Closed
Sunday: Closed