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Secret Service Keighley

42 Reviews
Available from: 18/07/25
Exclusive discounts at a main dealerManufacturer trained techniciansWe are now cashless

About Secret Service Keighley

We’ve managed to get you exclusive servicing & MOT deals from this official main dealership in Keighley. The deals are so good that they want to keep it a secret. As soon as you have made your booking, we will reveal the dealership name… but check out their reviews in the meantime. It takes just 2 s...Read more

Exclusive discounts at a main dealer

Manufacturer trained technicians

We are now cashless

We use genuine manufacturer parts for all VW, Seat, Audi and Skoda bookings

Optional items may be suggested as per manufacturer recommendations.

Customer Reviews

4.8642 reviews
Value
Staff helpfulness
Quality of work
Communication
3.0/5.0
Verified
Poor service
Wouldn't recommend

Reply from Secret Service

Thank you for your feedback, we're sorry to hear that you were dissatisfied with your recent service. To clarify a full service was indeed completed on your vehicle in line with the Book My Garage schedule, this included an oil change, oil filter replacement, and air filter replacement — all of which were carried out during your visit. In addition, you selected the option for specialist oil, and we used OW20 oil, which is the manufacturer-recommended specification for your Volkswagen. This ensures your vehicle receives the correct grade of oil for optimal performance and longevity. We always aim to provide excellent value and quality, and we believe this is reflected in the service you received. For comparison, the same service carried out by a Volkswagen main dealer would typically cost around £404.74 including VAT - more than double what you paid. To discuss this in more detail, please don’t hesitate to get in touch. We’d be happy to help.

4.3/5.0
Verified
Excellent value for service and MOT
Would recommend
5.0/5.0
Verified
Great service, all complete in very good time
Would recommend

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Garage Address

Secret Service KeighleySkipton RoadCrosshillsKeighleyBD20

Opening hours

Monday: 8:30 AM to 5:00 PM
Tuesday: 8:30 AM to 5:00 PM
Wednesday: 8:30 AM to 5:00 PM
Thursday: 8:30 AM to 5:00 PM
Friday: 8:30 AM to 5:00 PM
Saturday: 8:30 AM to 12:00 PM
Sunday: Closed