Garage Address
Opening hours
Village’s local garage for over 30yrs
New Chapel Garage is a traditional servicing garage and MOT testing station based in the heart of Southampton's West End. As the village’s local go-to garage for over 30 years, you can trust our team to deliver an honest, reputable service every time
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David
Verified Booking
Score: 5/5
Review left: 27/04/24
Excellent all round service
Would recommend
Wes
Verified Booking
Score: 2.75/5
Review left: 22/04/24
Unfortunately the garage didn't have the correct diagnostic equipment to fix the faults on my vehicle. They did refer me to their other garage that may be able to fix my vehicle but at another charge. Be advised they do not take AMEX card either.
Wouldn't recommend
Reply from HiQ Tyres & Autocare West End
Hi Mr Samson. Sorry we weren't able to diagnose the fault fully in our West End site. I have spoken to Lee and he said he's discussed with you taking it to our sister site in Hedge End where we could continue with further diagnostic at no additional charge where there are different diagnostic systems in place. This offer still stands so please feel free to bring it down and we will see if we can help further. Regarding Amex, unfortunately Bookmygarage don't give us an option where we can enter payment options for customers so we have to rely on our own website which can. If you decide to use us in the future you can book directly there also. Apologies again the experience wasn't as expected and we hope to you again soon should you need us.
Andy
Verified Booking
Score: 5/5
Review left: 14/04/24
Had 2 MOTs done here so far, good friendly service. No sales pressure either - needed new tyres for last year's MOT, they gave me some prices and despite being a tyre place there was no pressure to buy from them. Quick and prompt on the day. See you for the next MOT!
Would recommend