Johnsons Volkswagen Solihull
About Johnsons Volkswagen Solihull
In order to keep your car running smoothly, safely and efficiently as possible, it’s recommended that you get your car serviced regularly. How regular a service is recommended will depend on your particular car and you can find this service schedule in your manufacturer’s guidebook. No matter what ...Read more
Exclusive discounts at a main dealer
0% interest free payments available
Manufacturer trained technicians
If your car has an electrical fault, please book a diagnostic check
We can only take diagnostic bookings for VWs, sorry for any inconvenience
Free Video Health Check Report Included
Customer Reviews
Reviews Summary
AI Generated
Most customers report a positive experience, praising friendly and helpful staff, efficient servicing, and a particularly well-received video walkthrough of inspection findings. A small number of reviewers noted that communication during the day could be improved, with updates on progress and completion times benefiting from being more proactive. A couple of isolated cases raised concerns around tone and flexibility in handling requests, suggesting the team may benefit from more consistent customer care, particularly in sensitive circumstances.
Not happy with Book My garage... I went to VW Solihull... They always give me goods service .. specially Dylan/Kirk.. they explained to me that you change your major service plan ( not happy) I thought I was getting the same major service ask I had from you 18 months Ago,not happy with BookedMyGarage.
Reply from 
Thank you for your feedback, we’re sorry to hear that you were disappointed with your recent experience. When a booking is made through our platform, we send a confirmation email which includes the service schedule outlining exactly what is included in the selected service. This is intended to provide full clarity and help ensure expectations are aligned prior to the appointment. Your comments are valuable, and we will continue working to improve how service details are communicated. We’re pleased to hear that the team at VW Solihull looked after you well, and we appreciate you bringing this to our attention. Kind regards, BookMyGarage
Great service
I have no concerns,all good.
Garage Address
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