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Quality car and van servicing at a price to suit all budgets
Servicing and regular maintenance is a key aspect of vehicle ownership. Regardless of the service you choose, they will always be completed by a fully qualified technician using either genuine or approved parts. With state-of-the-art workshops and skilled technicians accommodating all of your vehic ...Read more
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Gillian
Verified Booking
Score: 4/5
Review left: 09/06/24
Collection and return worked very well. So far the first service appears to have been effective and the vehicle is running smoothly. As a new customer booking in I found booking over the Internet without an acknowledgement from the garage where the service was to take place somewhat unsettling and it took me several goes over a couple of days to speak to a staff member via the phone in order to confirm my booking. However staff were helpful when I did manage to connect.
Would recommend
Sue
Verified Booking
Score: 2.25/5
Review left: 05/05/24
Tried to cancell this booking but staff couldn't find it to cancel it for me. Eventually located the booking by calling Bedford garage and Lauren was very helpful in finding it. Took 3 phone calls to cancel as 2 different MK staff couldn't find this booking. Steve ( book my garsge )who rang me once I'd booked was very helpful with guidance. Can only mark on helpfulness, value for money and communication as did not go through with the work so it's inappropriate for me to score high or low.
Wouldn't recommend
Reply from Evans Halshaw Ford Milton Keynes
Good Morning, Thank you for taking the time to review. Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide. I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward. Thank you, Evans Halshaw Customer Service
terence
Verified Booking
Score: 5/5
Review left: 11/03/24
good service, will recommend to friends
Would recommend
Reply from Evans Halshaw Ford Milton Keynes
Thank you for your review. I will pass this on to the Team.