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Free video vehicle health check report
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"Servicing and regular maintenance is a key aspect of vehicle ownership. Regardless of the service you choose, they will always be completed by a fully qualified technician using either genuine or approved parts. With state-of-the-art workshops and skilled technicians accommodating all of your ve ...Read more
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Zuber
Verified Booking
Score: 3/5
Review left: 20/04/24
I was happy with the service
Would recommend
John
Verified Booking
Score: 2.5/5
Review left: 19/02/24
Was quoted - Work required: Full Service (£154.33), and MOT (£34.99) Total cost: £189.32 Ended up paying - 2. Carried out MOT £34.99 3. Carried out service BMG £189.32. Total: £224.30 Rang up to enquire about the discrepancy between what I had been charged and the quote. They claim that they can’t change what comes through from BookMyGarage and there wasn’t anything that she could do (receptionist), but would bring it up with Manager. That was Thursday, still waiting (Monday).
Wouldn't recommend
Reply from BookMyGarage
Dear Mr Heaton, I can confirm that the variance to the original price quoted was specialist oil. On your booking, specialist oil wasn't selected and this would have also been recorded on your booking confirmation email. I have asked the service manager on site to make contact as confirmed by the receptionist. If we can be of any further support please don't hesitate to reach out.
Peter
Verified Booking
Score: 4.5/5
Review left: 04/02/24
Very helpful service report. Work completed by the stated time. Staff had not read the service request clearly enough when car was dropped off and the request had to be clearly explained again. When comms happened, the requested first phone number was not used.
Would recommend