Eden Vauxhall Torbay

Reply from Eden Vauxhall Torbay

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Regarding the oil leak, this is certainly not something we would expect following a service. As some time has passed, it may be unrelated, but we’d really like the opportunity to inspect the vehicle and determine what’s happened. Please get in touch with us directly so we can arrange this for you. On the wet belt quote, pricing can vary between providers depending on parts used, labour rates, and manufacturer-specific pricing structures. We always aim to provide a competitive and transparent quote, but we understand customers will compare options. With regard to the vehicle valuation, our offers are based on multiple factors including condition, market demand, and trade pricing, which can differ significantly from online buying platforms. We take feedback seriously and would welcome the chance to discuss this further and resolve any concerns. Please contact us at your convenience.