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Custom Werks

20 Reviews
Available from: 27/04/26
MOT From £30German Vehicle SpecialistNext Day Service & MOT

About Custom Werks

With over 30 years experience with all manner of BMWs, Mercedes-Benz, Audis, Volkswagens and other manufacturers, you can be sure that your pride and joy is in safe hands.

MOT From £30

German Vehicle Specialist

Next Day Service & MOT

Customer Reviews

4.81•20 reviews

Reviews Summary

AI Generated

The vast majority of customers speak highly of this garage, praising the friendly and professional staff, competitive pricing, and quality of work carried out. A new driver noted feeling particularly welcome and free from any pressure to spend unnecessarily, while another customer was impressed by the prompt assistance following a breakdown. One reviewer did find the experience frustrating, citing a lengthy wait and poor communication, so the garage may benefit from more proactive updates and clearer payment processes, though this was raised by a single reviewer and does not reflect the broader pattern of feedback.

Value
Staff helpfulness
Quality of work
Communication
2.3/5.0
Verified
“Improvements needed”
Wouldn't recommend
IlhamVolkswagen Polo
Review left: 02/01/26

Reply from Custom Werks

Thanks for the review Sorry for the lack of communication, we had issues with MOT system going down over xmas holidays and hence the delay in having your car ready, as we had just came from Christmas and Boxing day bank holidays, the car was all good hence it passed, and you also realised we asked for payment more than a week after work completed too, it shows how back log things were. Will strive for better communication in future. Kind Regards

5.0/5.0
Verified
“Highly recommended”
Would recommend
ParmjitBMW X5
Review left: 22/10/25
5.0/5.0
Verified
“Excellent service, all good”
Would recommend
Zia
Review left: 03/07/25

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Garage Address

Custom WerksRear of 2 High StreetCowleyUxbridgeUB8 2EB

Opening hours

Monday: 8:30 AM to 6:00 PM
Tuesday: 8:30 AM to 6:00 PM
Wednesday: 8:30 AM to 6:00 PM
Thursday: 8:30 AM to 6:00 PM
Friday: 8:30 AM to 6:00 PM
Saturday: 8:30 AM to 6:00 PM
Sunday: Closed
Custom Werks | Uxbridge