Carsa HiQ Cannock

Reply from Carsa HiQ Cannock

Thank you for taking the time to leave such positive feedback. We’re delighted to hear you were happy with the service you received. Customer satisfaction is very important to us, and we truly appreciate your support. We look forward to welcoming you back in the future.

Reply from Carsa HiQ Cannock

Thank you for your feedback. We’re sorry to hear you felt the visit did not represent good value and appreciate the opportunity to clarify. The MOT was carried out first and unfortunately the vehicle failed. Due to the nature of the safety-related faults, we advised against proceeding with the service at that stage, as it would not have been in your best interests. We then provided a clear and transparent quotation covering all MOT failures, advisories, and additional red and amber items identified during our FREE Vehicle Health Check, giving a genuine overview of the vehicle’s condition with no obligation to proceed. All recommendations and pricing follow the strict core values of Carsa Limited and HiQ Tyres & Autocare, prioritising safety, transparency, for informed decision-making.