Border City Autos

Reply from Border City Autos

Thank you fro your review Bryan, We are sorry to hear your experience with us was not to your satisfaction. This is something I will look into personally, As it is company policy all customers get the highest level of treatment when dealing with us. Any intimidation or unhelpfulness is not tolerated and will be dealt with accordingly, This is the first time anyone has ever said this about our team as all the reviews mention how helpful and friendly the team are. I am aware that after your MOT and Oil and Filter service your engine management light came on after a short drive. On your return it was diagnosed as p2032-16 exhaust gas temp sensor low circuit, p2084-62 exhaust gas temp sensor range/performance and p026e-7B Charge cooler issue. (neither of these are touched during a routine oil and filter service) unfortunately sensors can fail at any time and it appears to just be bad luck that its happened after your MOT and service in this circumstance.