Anderson Vehicle Specialist

29 Reviews

Available from: 18/11/25

BookMyGarage Verified

Class 1 , 2, 4 , 5 & 7 MOT TestingWaiting area for customerCollection and delivery

About Anderson Vehicle Specialist

RAC Approved Garage - Established for over 35 years, Anderson Commercials Limited operates from South Leicester Industrial Estate in Elliston, Leicester. Our workshops are capable of routine service and maintenance for all makes and models of vehicles including car, light commercials, HGV and traile...Read more

Class 1 , 2, 4 , 5 & 7 MOT Testing

Waiting area for customer

Collection and delivery

Customer Reviews

4.77•29 reviews

Reviews Summary

AI Generated

Reviews are overwhelmingly positive, with customers repeatedly praising friendly, helpful staff, speedy and efficient MOTs and repairs, clear communication and a comfortable waiting area. Many also value the good prices and savings versus main dealers, the ability to take short‑notice bookings, and the garage’s expertise (including HGV capability). A small number of reviews flag administrative issues — disputed or unexpected charges (including a £10 retest fee) and occasional poor communication — and a few note it isn’t the cheapest option.

Value

Staff helpfulness

Quality of work

Communication

1.3/5.0

Verified

“Unprofessional Service, Hidden Charges & Poor Communication”

Had my MOT booked for 14:10 on 20 Oct 2025. No communication, delays, and paperwork wasn’t even looked at when I arrived. Had to chase for updates for several days, kept being told they were “short staffed.” When collecting, they tried to charge me for the MOT again. Charged £97.50 for an unnecessary investigation, plus £10 retest (should’ve been free) and £13.29 calibration not on the original invoice. Unprofessional, poor communication, and incorrect billing. Would not recommend.

Wouldn't recommend

Reply from Anderson Vehicle Specialist

Good Morning Keiran, Firstly i would like to apologies with your experience, we charged a investigation fee as the vehicle failed mot when was presented too us. I am sorry for the miss communication and delays getting this across. Once informed of the investigation fee at that point 22/10 we informed we would be looking to investigate the next day. How ever your Mum called in on (22/10) to ask if we could get the car sorted sooner, at this point we was already on with the investigation into the fault and looking to get complete for the following morning. The retest fee was applied because it needed a headlight aim which is outside partial retest category as needs calibration equipment. We can only apologies for your experience and hope the can change going forward. Thank you

5.0/5.0

Verified

“MOT”

Very efficient, helpful staff. Lively waiting area in reception

Would recommend

Reply from Anderson Vehicle Specialist

Good Afternoon Pam thank you for the nice review and look forward to seeing you again soon regards Anderson Vehicle Specialist

5.0/5.0

Verified

“Excellent customer service”

Booked in for MoT great communications throught..very helpful and will return next year

Would recommend

Reply from Anderson Vehicle Specialist

Good Evening Shaun thank you for the great review will be sure to let the team know and look forward to seeing you again next year thank you Anderson Vehicle Specialists

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Garage Address

Anderson Vehicle SpecialistUNIT 7 / 8 MOORE ROADSOUTH LEICESTER INDUSTRIAL ESTATE, ELLISTOWNCOALVILLELE67 1EU

Opening hours

Monday: 8:00 AM to 6:00 PM

Tuesday: 8:00 AM to 6:00 PM

Wednesday: 8:00 AM to 6:00 PM

Thursday: 8:00 AM to 6:00 PM

Friday: 8:00 AM to 6:00 PM

Saturday: 7:30 AM to 1:00 PM

Sunday: Closed

Anderson Vehicle Specialist

About Anderson Vehicle Specialist

Customer Reviews

Reviews Summary

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