"To basically sum up.....The customer service experience was simply awesome from the Manager (Nick) and the Mechanic/Technician. I was kept well informed when the BMW failed on the sills and very fairly so. A project for me in the near future being an ex 45 year old mechanical engineer turned lorry driver. The Honda faired a lot better and passed no advisories.I use the MOT to test a garage and have been looking for a "genuine" service for a number of years.I have had the inexperienced testers which does not fill me with confidence as to whether the car is safe and the fussy testers which are keen to write the car off with repair costs. A57 use common sense and are very fair. I have a number of family members that in the near future may be looking for a garage for servicing and I may use them for servicing myself rather than do it myself. I won't use anyone else! to conclude and truly fitting.....A57 is a credit to the industry and other companies could learn a lot from them. Thank You."
Garage Response: Thank you so much for this greatly appreciated review of my garage. Here at the A57 we are big fans of well maintained older vehicles, which often do a better job than their newer counterparts. We try hard to give good customer service and it is most gratifying to receive feedback of this nature, I look forward to meeting your automotive needs for many years to come.
"Easy to book in, work carried out quickly and helpful staff"
Garage Response: I'm delighted to see you were pleased with experience of the garage Tim, we hope you use us again in the future. As well as MOTs we also do quality vehicle servicing at very reasonable prices.