From time to time, you will be asked to submit personal information about yourself in order to receive or use services on our platform. The information may include: name, email address,contact phone number, postal address.
We do not collect or request Sensitive Personal Data from you.
We collect vehicle registration numbers and MOT dates.
If you are 16 or under you must have permission from a parent or guardian before you give us personal information. If we find that we have received information from you without the appropriate consent, we reserve the right to cancel all transactions and services and remove all personal data that you have supplied. You will be able to re-submit the information when you have the required permission.
We ask you for information about you, your location and your vehicle when you use our platform, email or call us.
We will use information collected when you use the Website and or our a booking on our platform:
We may use information collected to reasonably contact you:
Your data will be stored and processed securley within the UK and or the EU.
Your data may also be transferred, stored or processed outside the EU; where this is the case, we will ensure to the best of our ability that the data is stored securely and in accordance with EU data protection principles, for example by using providers within the EU-US Privacy Shield programme. By submitting your information, you agree to this transfer, storing or processing.
We will not sell, rent or lease your data to third parties.
When you make a booking or make an enquiry including but not restricted to the entry of a registration number, we share this data and where required to make a booking any personal information you have provided with a garage. The garage receiving either the registration data or personal data is responsible for handling your information in accordance with the law. We remind all garages subscribing to our platform of their responsibilities to you. By submitting your registration number and any personal data to us, you consent to such transfers taking place.
With the exception of garages we may share your data with service providers, suppliers and sub-contractors Where any data is shared we will have in place agreements that require them to keep your data secure under the required data laws.
When you create an account on BookMyGarage, we retain your personal data until such time as you close your account or the personal data which we have collected from you is no longer required in order to perform the action or supply the service which you originally requested. We will delete or anonymise your personal data within a reasonable period where you have not created an account.
If you refuse a cookie it may prevent the proper operation of the site or even prevent your access to certain areas.
If you communicate with us by email over the Internet you should be aware that the nature of the Internet is such that unencrypted communication may not be secure and may pass through several different countries en route to us. Please do not email us with confidential or sensitive information such as your credit card details. We cannot accept responsibility for unauthorised access to your information that is outside our control.
When you create an account on BookMyGarage, you should use a password that provides an adequate level of security. You are responsible for keeping your password safe, and we ask you not to share your password with anyone.
We do not have access to your password, but if you lose it you may ask us to reset the password on your account.
You have a right to access your personal information, to object to the processing of your personal information, to rectify, to erase, to restrict and to port your personal information.
You can choose whether you wish to receive information from us. If you do not wish to receive direct marketing from us, you may indicate your consent (or otherwise) on the pages where we collect the information, in your account, or by emailing us at email@example.com
If you believe that any of the data we hold about you is incorrect or being misused or want further information you may contact us at the below address:
The Data Controller, The Motorists’ Organisation Ltd, 1000 Lakeside, North Harbour, Portsmouth, PO6 3EN