Wilcan Motor Company Ltd
About Wilcan Motor Company Ltd
We're a long established, local run business in Alresford focused on delivering a fast and effective service designed to keep your vehicles on the road. With more years than we care to remember of motoring experience and using the latest equipment we can reliably repair cars, vans and light truck...Read more
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Reviews and Ratings
Onassis
Verified Booking
Score: 1/5
Review left: 15/10/24
Cheapest is sometimes, most expensive! I ignored my gut feeling and chose this garage because of pickup and drop-off. They dropped off my car and the battery died, because their staff was tampering with my music system, which was obvious; yet they deny it. I was told to change a part that wasn't faulty, and was charged £406.05, without the full service I chose. They deceitfuly find things wrong so as to rip you off, and are very rude. My advise, think twice before using them and you'll be glad!!
Wouldn't recommend
Reply from Wilcan Motor Company Ltd
Unfortunately you have not explained the time line or the work that was carried out. You instructed us to collect the vehicle from Winchester after 9am & return it by 3.30pm for a Book my Garage MOT & service. YOUR vehicle Failed its MOT,which I explained to you,on mechanical failure to both n/s & o/s front steering Track Rod Ends & Suspension Anti-roll Bar links. Your were quoted for the repair which you ACCEPTED + MOT Fee. I explained that to get the parts delivered & work carried out including a MOT Retest by the 3.30pm deadline would mean that we would have to compromise,therefore we exchanged time slots so we could carry out the essential work. We collected your car again & reported your radio failure was a Blown Fuse & Non starting fault due to the failed battery. Test photo shown
Mariam
Verified Booking
Score: 5/5
Review left: 25/06/24
Great company with really nice staff. Gave me advice on how to make my car more safe. Happy with my service and the overall experience. Definitely recommend them!
Would recommend
Jamie
Verified Booking
Score: 5/5
Review left: 17/02/24
Very friendly upon arrival and informative when collecting my van. Will come back
Would recommend
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