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Vertu Mercedes-Benz Aylesbury

123 Reviews
Available from: 16/12/25
Exclusive discounts at a main dealerManufacturer trained techniciansWe are now cashless

About Vertu Mercedes-Benz Aylesbury

Please note: Collection and Delivery not available on Saturdays Here at Mercedes-Benz & smart you can rest assured that your car will be in safe hands. There is no better place than a Mercedes-Benz & smart service station to start maintaining your car. All of our technicians have gone through rigoro...Read more

Exclusive discounts at a main dealer

Manufacturer trained technicians

We are now cashless

YOUR VEHICLE MAY STILL BE UNDER MANUFACTURERS WARRANTY

You are booking a BookMyGarage service, NOT a Mercedes-Benz manufacturers service

Your Service Advisor may suggest additional optional items as recommended by Mercedes-Benz

We cannot update your service book or digital service record unless upgraded to a MB OEM service.

Customer Reviews

4.6123 reviews

Reviews Summary

AI Generated

Most customers praise friendly, professional staff, timely turnaround, clear communication (often via video health checks), and good value compared with booking direct — many note complimentary valets and a comfortable waiting area. Common criticisms include inconsistent communication (missed calls/late updates), occasional incomplete jobs or missed items (fuel/pollen filters, oil levels, unresolved fault checks), variable delivery of the promised wash/vac, and complaints about high repair/upsell prices and not updating the Mercedes digital service record. The tone is largely positive but prospective customers should check exactly what’s included and watch for added charges.

Value
Staff helpfulness
Quality of work
Communication
4.5/5.0
Verified
Tried to overcharge.
Would recommend
Review left: 18/10/25
4.8/5.0
Verified
Very Professional
Would recommend
Review left: 14/10/25
4.5/5.0
Verified
Efficient and effective service, but Ben and I idi not get video report until 6.04pm.
Would recommend
Review left: 03/10/25

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Garage Address

Vertu Mercedes-Benz AylesburyBicester RoadAylesburyHP19 8BL

Opening hours

Monday: 8:30 AM to 5:00 PM
Tuesday: 8:30 AM to 5:00 PM
Wednesday: 8:30 AM to 5:00 PM
Thursday: 8:30 AM to 5:00 PM
Friday: 8:30 AM to 5:00 PM
Saturday: 8:30 AM to 12:00 PM
Sunday: Closed