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Vertu service departments offer an honest and fair car service in partnership with Motor Industry Code of Practice. Our car service receptionists have expert knowledge and can offer advice on car servicing and repairs. We have heavily invested in the latest diagnostic technology to ensure we solve ...Read more
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John
Verified Booking
Score: 3.75/5
Review left: 18/07/24
Satisfied with the actual service which found some work that was needed. Having read other reviews I got prices for each item and rang other car places to check prices and was quoted much cheaper. Of the 3 reported faults, only 1 actually needed doing.
Wouldn't recommend
Nick
Verified Booking
Score: 2/5
Review left: 04/07/24
Harassed about the time I'd booked, which was for work purposes. Had to take the car on my dinner to accommodate them or lose my mot. Staff were rude and it comes across like work sent to them by book my garage is a side hustle to there main operation and work they don't need. As someone who's used many of the main dealerships around bradford for services etc over the years, I will not be using this one again.
Wouldn't recommend
Reply from Vertu Kia Bradford
We are very sorry for the experience you received, it falls really short of what we expect our colleagues to deliver. Your concern did help us realise their was an error in our diary booking system for MOT's, so thank you for making us aware.
Karen
Verified Booking
Score: 4.75/5
Review left: 20/05/24
Happy with service just missed a car wash as didn't read the booking in right
Would recommend
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