Servicing Pro By VNW Ltd
About Servicing Pro By VNW Ltd
Looking for great value van or car servicing? Need a reliable MOT test centre? We are specialists offering van and car servicing and MOTs at great prices. We pride ourselves on our excellent service and our trained mechanics will be happy to answer all of your questions regardless of your vehicle m...Read more
Customer Reviews
Reviews Summary
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Most customers praise the friendly, helpful staff and straightforward booking process, with several describing the communication and overall service as excellent. However, a few reviewers have run into booking issues, with appointments made online not matching actual availability at the garage, and one customer struggled to locate the premises; addressing the syncing between the online booking system and in-branch scheduling could help avoid this inconvenience for future customers.
Helpful, friendly staff, excellent communication.
I went to the location as described and there is building at all for this company? What a waste of time waiting.
Reply from Servicing Pro By VNW Ltd
HI i am sorry you could not find our building but it is clearly marked and big signs all around the building .You can actually see us from the A580 clearly.
Booked my car in for MOT on book my garage at local place. Chose date and time on the website. Got a (very polite) email from the garage advising that they didnt have any availability for an MOT despite having had the appointment I selected and multiple other slots on the website. Dont know if its the garage not keeping availability up to date or book my garage not updating their website but either way not very convenient. Have gone elsewhere.
Reply from Servicing Pro By VNW Ltd
Hi sorry we could not fit you in on the day you wanted. We have took your comments on board and have acted on them .
Reply from 
Thank you for your review, with every garage listed with us has access to their own garage portal, where they can manage their bookings, lead-times, etc. We will be contacting the garage directly to discuss what happened and ensure they are reviewing and managing their lead times correctly to prevent situations like this from occurring again.
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