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Secret Service Burntwood

15 Reviews
Available from: 03/09/26
This is not a Manufacturer ServiceManufacturer trained technicansManufacturer trained technicans

About Secret Service Burntwood

We’ve managed to get you exclusive servicing & MOT deals from this official main dealership in Burntwood. The deals are so good that they want to keep it a secret. As soon as you have made your booking, we will reveal the dealership name… but check out their reviews in the meantime. It takes just 2 ...Read more

This is not a Manufacturer Service

Manufacturer trained technicans

0% interest free payments available

Manufacturer trained technicans

Customer Reviews

4.82•15 reviews

Reviews Summary

AI Generated

Customers consistently praise friendly, helpful staff and professional, high‑quality work — reviewers often note useful underside videos, a complimentary wash/vacuum, reliable repairs and attractive part‑exchange valuations, with many saying they’d return or recommend the garage. Quick fault diagnosis, convenient BookMyGarage bookings and courtesy cars (fuelled) are recurring positives. A minority flag weaknesses: occasional communication lapses (missed contact about an oil change and at least one long wait for an MOT/service) and a busy, poorly organised customer car park.

Value
Staff helpfulness
Quality of work
Communication
5.0/5.0
Verified
“A great experience”
Would recommend
Donna
Review left: 08/07/24

Reply from Secret Service

Hello Donna, Thank you for taking the time to leave us such a positive review! Our team at the reception desk works hard to provide exceptional service to all of our customers, We truly appreciate your recognition and are glad you had a great experience. Thank you for choosing us! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day! Best wishes Acorn Kia Burntwood.

4.3/5.0
Verified
“Matthews”
Wouldn't recommend
Steven
Review left: 02/06/24

Reply from Secret Service

Hello Steven, , thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at 01543 685656 when you have a chance. Thank you, and we look forward to hearing from you.

5.0/5.0
Verified
“Would take your ford here for a service.”
Would recommend
Richard
Review left: 25/05/24

Reply from Secret Service

Hello Richard, , we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Motor Group Burntwood. thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care and have a great day. Acorn Motor Group

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Garage Address

Secret Service BurntwoodCannock RoadChase TerraceBurntwoodWS7

Opening hours

Monday: 8:00 AM to 6:00 PM
Tuesday: 8:00 AM to 6:00 PM
Wednesday: 8:00 AM to 6:00 PM
Thursday: 8:00 AM to 6:00 PM
Friday: 8:00 AM to 6:00 PM
Saturday: 8:00 AM to 1:00 PM
Sunday: Closed