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Scotia Road Garage

426 Reviews
Available from: 15/07/26
BookMyGarage Verified
More than 25yrs in Volkswagen networkMore than 50yrs motor experience
Gold Tier

Gold Tier

About Scotia Road Garage

Scotia Road Garage was founded by Paul Lawrence and Phil Roberts after more than 25 years in the Volkswagen network. Between us, we have more than 50 years motor industry experience and you can be sure that we have the relevant knowledge and experience to maintain your vehicle to the highest sta...Read more

More than 25yrs in Volkswagen network

More than 50yrs motor experience

Customer Reviews

4.89426 reviews

Reviews Summary

AI Generated

Customers consistently praise this garage for its friendly, professional staff, transparent communication, and fair pricing, with many highlighting the complimentary valet as a welcome surprise. The ease of online booking, quick turnaround times, and willingness to go the extra mile, such as accommodating last-minute requests or staying late to return a vehicle, have earned a loyal and returning clientele. A small number of reviewers felt that costs could be communicated more clearly upfront, and one customer noted that front-of-house manner may benefit from a more consistently welcoming approach.

Value
Staff helpfulness
Quality of work
Communication
1.5/5.0
Verified
Put holes in my car
Wouldn't recommend
Review left: 29/06/26

Reply from Scotia Road Garage

Good evening, Curtis. Thank you for your review. At Scotia Road Garage, we take pride in our workmanship and MOT testing. We are rated by the DVSA as a Green MOT testing station and carry out all inspections in line with DVSA guidelines. Regarding your concerns about force and damage to the vehicle’s metalwork, our testers only use the DVSA-approved Corrosion Assessment Tool, as required by MOT regulations. Your vehicle is 22 years old, and the corrosion found was within 30cm of a suspension mounting point. Under DVSA standards, this is a Major Defect and results in an MOT failure. We also note that the vehicle failed MOT tests at two other stations on 18 May 2026 and 27 May 2026. The MOT certificate issued on 17 April 2024 also included an advisory for corrosion in the same area. We assess every vehicle fairly and in line with the DVSA MOT Inspection Manual. While we understand an MOT failure is disappointing, our duty is to ensure vehicles meet the required safety standards.

5.0/5.0
Verified
Excellent service
Would recommend
Review left: 21/06/26
5.0/5.0
Verified
Great service
Would recommend
Review left: 17/06/26

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Garage Address

Scotia Road GarageScotia Road GarageScotia House, Scotia RoadStoke On TrentST6 4EZ

Opening hours

Monday: 8:30 AM to 5:00 PM
Tuesday: 8:30 AM to 5:00 PM
Wednesday: 8:30 AM to 5:00 PM
Thursday: 8:30 AM to 5:00 PM
Friday: 8:30 AM to 5:00 PM
Saturday: 8:00 AM to 1:00 PM
Sunday: Closed