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P & T MOTORS LTD

18 Reviews
Available from: 24/09/26
Family Run BusinessEstablished over 50 YearsGreat Value For Money

About P & T MOTORS LTD

Bringing family values to our business ethics is vitally important to us. Our reputation is critical to our success, so we can continue offering our customers the best service and keep our prices fair, without comprising quality and excellent customer service. We want you you to feel looked after w...Read more

Family Run Business

Established over 50 Years

Great Value For Money

Customer Reviews

4.56•18 reviews

Reviews Summary

AI Generated

Two recent reviews highlight communication and preparation as areas where the garage could benefit from improvement. One customer was not informed ahead of their appointment that the MOT tester was unavailable, while another was not advised at the time of booking that tyres are not held in stock, leading to a failed MOT and unnecessary inconvenience. These concerns, though raised by a small number of reviewers, suggest that proactive communication with customers before appointments could significantly improve the experience.

Value
Staff helpfulness
Quality of work
Communication
1.0/5.0
Verified
“Awful”
Wouldn't recommend
MichaelDS Ds3
Review left: 31/03/26

Reply from P & T MOTORS LTD

Hi Michael sorry to hear about the miscommunication regarding your last booking . there was an attempt to call you and there was an email sent to your to the email provided by book my garage , this email was sent at 9.30am on the 10th of march , only a day after the booking above . this email explained that the MOT tester was on annual leave and asked for you to contact us regarding an alternative booking time. please feel free to contact the office and ask for Adam if you have any other questions .

2.8/5.0
Verified
“Lack of care and understanding”
Wouldn't recommend
Jon
Review left: 18/08/25

Reply from P & T MOTORS LTD

Sorry for the confusion. Your booking came through as an MOT slot, with a note stating: “No issues as far as I know. There is a possibility I may need to replace at least 1 tyre.” We don’t stock tyres, we only order them when specifically requested, and no tyre enquiry was made at the time. Unfortunately, the tyre was already illegal before the MOT, with exposed cords, so the “dangerous” notice didn’t increase the risk, it was already present, and as a vehicle user we'd expect you to have been already aware of this. Again, sorry you feel the MOT test put you at risk .

5.0/5.0
Verified
“Great service”
Would recommend
Malcolm
Review left: 22/05/25

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Garage Address

P & T MOTORS LTDUNIT 3 BROOK MILLHIGH STREETLEIGHWN7 2AD

Opening hours

Monday: 8:00 AM to 5:00 PM
Tuesday: 8:00 AM to 5:00 PM
Wednesday: 8:00 AM to 5:00 PM
Thursday: 8:00 AM to 5:00 PM
Friday: 8:00 AM to 5:00 PM
Saturday: Closed
Sunday: Closed