Mk city autos

Reply from Mk city autos

Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. After speaking with you, we did attempt to return your call, but unfortunately we weren't able to reach you. We appreciate that you were expecting further communication, and we're sorry that the situation wasn't resolved before you made alternative arrangements. We understand how disappointing this must have been, especially as you chose to support a local business. We'll use your feedback to review our booking and communication process to help prevent similar situations in the future. If you'd be willing to get in touch with us directly, we'd welcome the opportunity to discuss what happened and see if there's anything we can do to put things right.