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Middlemore Coachworks

66 Reviews
Available from: 29/11/24
RAC Approved GarageBody Shop WorkshopClass 4, 5 , 7 Mot Testing Bay

About Middlemore Coachworks

RAC Approved Garage

Body Shop Workshop

Collection and Delivery

Class 4, 5 , 7 Mot Testing Bay

Waiting area with Wi Fi and Tea and Coffee

With quality selected management systems in place, Middlemore Coachworks have adapted to new technology and changing trends, all while providing industry-leading repairs for our customers. Whether you need us to repair your old Rover or buff out a dent on your new Audi, we take pride in providing ef...Read more

Extra Services offered

MOT
Interim Service
Full Service
Major Service
General Repair
Collect & Deliver

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Reviews and Ratings

Average Ratings (4.54/5)
Taken from 66 reviews
Value
Staff helpfulness
Quality of work
Communication

Abdul

Verified Booking

Score: 5/5

Review left: 14/07/24

"Excellent service"

Middlemore were speedy and professional. Mo in reception was particularly helpful and courteous and I’d definitely go back there again for my next service.

Would recommend

Jamal

Verified Booking

Score: 5/5

Review left: 17/05/24

"Air con"

Service good very polite Customer servi e

Would recommend

Olu

Verified Booking

Score: 1.75/5

Review left: 10/05/24

"There was literally no communication from the staff. I had to call even tho they had promised to call me back. Improvements n"

The customer service person was all over the place. A simple I don’t know is ok and overall not attentive at all. The same information was relayed to me by 3 different people and the issue never got solved even tho the car was there the whole day and I was promised it was only going to be 2 hours. I was happy to leave my car there the whole day so it was very unnecessary to lie that the car would be ready in 2 hours.

Wouldn't recommend

Reply from Middlemore Coachworks

Appreciate your feedback, very negative about the situation that aroused on the day you had the work done, In our staffs defence they advised you from the outset that we are extremely busy and can only carry out the service which you initially booked online. You was persistently requesting we check other issues on your vehicle which we advised we would try and get around to if we get time in-between actual booked in jobs. When advised this you was happy to leave the vehicle with us all day in the hope you may get further work done or checked. We advised your vehicle has many faults and can be a lengthy process to eliminate and tackle each job separately. You was not lied to your service that you booked online would take no longer then two. We thrive on good customer service & appoogise2u

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Garage Address

Middlemore CoachworksUnit 118 Middlemore Rd, Middlemore Industrial EstateBirminghamB66 2EH

Opening hours

Monday: 9:00 AM to 5:00 PM
Tuesday: 9:00 AM to 5:00 PM
Wednesday: 9:00 AM to 5:00 PM
Thursday: 9:00 AM to 5:00 PM
Friday: 9:00 AM to 5:00 PM
Saturday: Closed
Sunday: Closed