Falcon Motors Ltd

Reviews Summary

AI Generated

Customers consistently praise Merlin Motors for their professional, friendly staff who provide excellent communication throughout services and MOTs, with many highlighting the team's transparency about necessary work and good value for money. The garage earns particular appreciation for accommodating last-minute bookings, keeping clients updated on progress, and demonstrating technical expertise across various vehicle types including horseboxes. One customer mentioned that communication around timing could be clearer, noting they had to chase for updates when their vehicle took longer than expected, whilst another occasionally experienced battery disconnection issues after servicing.