Johnsons VW Wolverhampton

I was welcomed by Amisha She was kind and friendly. Service was good

The service it’s self I don’t have issues with but when I returned to my car there was oil down the bumper and oily hand marks on the handle. I mentioned this to the service desk where I was told we don’t wash them any more but we do plant trees instead. He did come outside and remove oil marks. Another thing I noticed on the way home a cable was dangling down from the mirror I realised it was the camera, I do feel time was taken to remove the cable and should be reinserted.

I called up the dealership directly to get a quote for a service which was over £400. Got a quote via Book my Garage from the same dealership for less than half price, booked in, got the service done, no problem, no quibble, no extra work or parts being charged for. Plus I got full detailed documentation from the dealership which I was told is more thorough as it was a ‘book my garage’ job. Great service and easy process with no upfront costs. I paid when the key handed back to me.