Johnsons VW Stourbridge
About Johnsons VW Stourbridge
Our Volkswagen-trained technicians are prepared to maintain and repair and of our models like the Polo, Golf, and Tiguan. Plus, we have a vast range of genuine Volkswagen parts and accessories to use on any Volkswagen vehicle. If we don't have a particular part needed for your car, we will ensure to...Read more
Exclusive discounts at a main dealer
0% interest free payments available
Manufacturer trained technicians
Manufacturer trained technicians
Customer Reviews
Reviews Summary
AI Generated
Customers are broadly positive, frequently praising friendly, professional staff, good workmanship, prompt service and useful updates (including short inspection videos), with several noting fair pricing. Recurring complaints centre on inconsistent extras (car washes/videos not always provided), patchy communication from the call centre or about MOT/minor faults, occasional missed or incomplete major-service items and appointment mix-ups — plus one report of damage and poor manager behaviour. On balance it’s seen as a reliable dealer for routine work, but expect occasional administrative lapses and check specific promises when booking.
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