Evans Halshaw Ford Walsall
About Evans Halshaw Ford Walsall
Free video vehicle health check report
0% interest free payments available
Quality car and van servicing at a price to suit all budgets
Optional items may be suggested as per manufacturer recommendations.
"Servicing and regular maintenance is a key aspect of vehicle ownership. Regardless of the service you choose, they will always be completed by a fully qualified technician using either genuine or approved parts. With state-of-the-art workshops and skilled technicians accommodating all of your ve...Read more
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Reviews and Ratings
Francesco
Verified Booking
Score: 1/5
Review left: 30/01/25
Booked a service and an MOT through Book My Garage application the day before called to confirm and they said that did not received any email from Book My Garage. Waist of time do not book with them. Book next day service and MOT at Halfords and was much cheaper!!!
Wouldn't recommend
Reply from Evans Halshaw Ford Walsall
Hi, Thank you for your review. We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected. I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward. Thank you, Evans Halshaw Customer Services
Reply from BookMyGarage
Thank you for your feedback Francesco. BookMyGarage made the garage aware of your booking by email as soon as it was made and it is their responsibility to contact you within 4 hours to confirm timings, specific job details, etc. We're extremely sorry that the garage did not act on this in this instance and are pleased that you managed to secure an alternative booking. We hope this doesn't deter you from using our services in the future. Kind regards, BookMyGarage.
Scott
Verified Booking
Score: 5/5
Review left: 27/01/25
Can’t fault them all at - called in the night before to say I’d likely be an hour behind, no trouble for them as I was leaving car all day - gave us a call to let us know it was just in and would be ready for pick up around 5 - turned up at 16:45 - offered a coffee whilst waiting & within 10mins car was ready, clean and very very shiney - staff were lovely too!
Would recommend
Reply from Evans Halshaw Ford Walsall
Hello, Thank you very much for taking the time to leave us this review! Our aim is to deliver a positive customer service. Have a great weekend! Evans Halshaw Customer Services
Tony
Verified Booking
Score: 5/5
Review left: 21/12/24
Punctual ; great communication
Would recommend
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