Vertu Vauxhall Skipton
About Vertu Vauxhall Skipton
Please note: Collection and delivery not available on Saturdays. Looking for servicing? Vertu can reduce any anticipated labour costs on your service significantly. We have invested a lot of money into developing our team of highly trained technicians who are equipped with the latest diagnostic tec...Read more
Exclusive discounts at a main dealer
Manufacturer trained technicians
We are now cashless
Optional items may be suggested as per manufacturer recommendations
Customer Reviews
Reviews Summary
AI Generated
Most customers are very positive about Bristol Street Motors, repeatedly praising friendly, professional staff, clear communication, easy online booking and good value — many mention complimentary wash-and-vac and the free inspection video. Reception teams and named staff (Tracey/Charlotte/Nina) are often singled out for being helpful and efficient, with quick turnarounds. A minority report issues: last‑minute cancellations or unclear time‑slot expectations, missing courtesy cars, occasional defensive reception or lost keys, uneven valeting and a few disputes over MOT findings or extra charges.
Excellent service up to the point of return of the vehicle. I pointed out the the receptionist that there were still two service warning messages on the dashboard displays. She immediately became defensive and aggressive rather than understanding and helpful. The situation was escalated to the service manager who came back to me without a resolution. In the end with some searching of the internet I managed to diagnose and reset the system myself.
I booked with you and you sent me to vw. Stating you do not service id3
Reply from 
Thank you for taking the time to provide us with this feedback. We were a bit confused by your feedback because your booking was placed with this SecretService Vauxhall partner and not a Volkswagen dealership. If you could contact us to provide further feedback so that we can further investigate we would be most grateful.
Great friendly service , nothing too much trouble
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