Vertu Ford Kings Norton Logo

Vertu Ford Kings Norton

146 Reviews
Available from: 04/10/27
Exclusive discounts at a main dealerManufacturer trained techniciansWe are now cashless

About Vertu Ford Kings Norton

Please note: Collection and Delivery not available on Saturdays At your local Vertu dealership, we only use the latest technology and employ the very best highly trained technicians. This ensures we have the skills and equipment to diagnose any problem quickly, making your service or repair faster a...Read more

Exclusive discounts at a main dealer

Manufacturer trained technicians

We are now cashless

Optional items may be suggested as per manufacturer recommendations.

Customer Reviews

4.48•146 reviews

Reviews Summary

AI Generated

Most reviewers are positive, praising friendly, professional staff, clear communication (texts and video checks), quick turnarounds, good value for a main dealer and tidy handovers (washed/vacuumed cars). However, a notable number report inconsistent scheduling and communication—late or missed calls, gate/availability problems and unexpected overnight stays—and frequent complaints about high or changing quotes, perceived upselling and expensive repair charges around MOTs.

Value
Staff helpfulness
Quality of work
Communication
5.0/5.0
Verified
ā€œGreat serviceā€
Would recommend
Review left: 06/02/26
1.0/5.0
Verified
ā€œimprove customer care.ā€
Wouldn't recommend
Review left: 26/10/25
5.0/5.0
Verified
ā€œGreat serviceā€
Would recommend
Review left: 20/09/25

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Garage Address

Vertu Ford Kings NortonKings Norton Business ParkBirminghamB30 3ES

Opening hours

Monday: 8:30 AM to 5:00 PM
Tuesday: 8:30 AM to 5:00 PM
Wednesday: 8:30 AM to 5:00 PM
Thursday: 8:30 AM to 5:00 PM
Friday: 8:30 AM to 5:00 PM
Saturday: 8:30 AM to 12:00 PM
Sunday: Closed