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Ability Auto Center

37 Reviews
Available from: 28/03/26
Same day MOT slots availableLatest TechnologyAll Makes and Models

About Ability Auto Center

Mot testing 4 and 7. 4 active qualified testers so never forget your MOT. Waiting area for customers. Great google review score. All makes and models. Latest technology and qualified technicians. Air con , DPF solutions , Clutches , Brakes, TYRES for all makes and models priced well and fitting ser...Read more

Same day MOT slots available

Latest Technology

All Makes and Models

Customer Reviews

4.08•37 reviews

Reviews Summary

AI Generated

Customers who successfully received service praised the garage for being fast, reliable and helpful, with several reviewers awarding top marks. However, a significant number of customers reported serious issues with reliability, including arriving for confirmed appointments to find the garage closed, unanswered phone calls, and lack of communication about delays or schedule changes. These operational problems—particularly around opening times and appointment management—have left several customers frustrated and unable to complete their MOTs as planned.

Value
Staff helpfulness
Quality of work
Communication
5.0/5.0
Verified
“Great service”
Would recommend
DomAudi A3
Review left: 12/02/26
1.0/5.0
Verified
“Do not use.”
Wouldn't recommend
SimonINFINITI Q30
Review left: 28/01/26

Reply from Ability Auto Center

We’re very sorry to hear about your experience, and we completely understand how frustrating and stressful this must have been — especially with your job being affected. This situation was a one‑off and is not typical of the service we aim to provide. We’re sorry that this happened on this occasion. We hope you’ll give us the opportunity to show you the level of service we strive for in the future, as this experience is not reflective of the standards we work hard to maintain. Kind regards.

1.0/5.0
Verified
“Never contacted me”
Wouldn't recommend
DanielleRenault Clio
Review left: 27/01/26

Reply from Ability Auto Center

We’re really sorry to hear about your experience and the lack of communication you received from us. We understand how frustrating it must have been to send emails, make calls, and still not receive any response ahead of your MOT appointment. This isn’t typical of the service we offer, and we’re sorry that this happened on this occasion. We do hope you’ll give us the chance to show you the level of service we aim to provide in the future, as this experience is not reflective of the standards we work hard to maintain. Kind regards.

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Garage Address

Ability Auto CenterUnit 3-5Ketley Business ParkTELFORDTF1 5JD

Opening hours

Monday: 10:00 AM to 7:00 PM
Tuesday: 10:00 AM to 7:00 PM
Wednesday: 10:00 AM to 7:00 PM
Thursday: 10:00 AM to 7:00 PM
Friday: 10:00 AM to 7:00 PM
Saturday: 10:00 AM to 4:00 PM
Sunday: Closed
Ability Auto Center | TELFORD