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D M Keith Leeds Ford & Changan

28 Reviews
Available from: 16/03/26
Trusted locally for over 60 yearsVideo health check with all bookingsSpread the cost of your service with 0%

About D M Keith Leeds Ford & Changan

We’re a family-owned business and one of the longest-standing car dealerships covering Yorkshire and Lincolnshire. We’ve been going the extra mile for our customers for over half a century. Our success is built upon a passion for exceptional customer service and we’ve never lost sight of our key val...Read more

Trusted locally for over 60 years

Video health check with all bookings

Spread the cost of your service with 0%

Customer Reviews

4.628 reviews

Reviews Summary

AI Generated

Customers routinely praise the friendly, knowledgeable team, clear communication (including inspection videos), and quick, hassle‑free MOTs and servicing. Criticisms centre on expensive parts and repair quotes—some callers felt estimates were overinflated or pushed discounts after rejection—and a few flagged incomplete paperwork or occasional communication lapses about when cars were ready. Many say they’d return or recommend the garage despite cost concerns.

Value
Staff helpfulness
Quality of work
Communication
5.0/5.0
Verified
Great service
Would recommend
Review left: 05/03/26

Reply from D M Keith Leeds Ford & Changan

Hi John, Thank you very much for your wonderful 5-star review. We're delighted to know how pleased you were with the all-round service you received from Kathy and it's great to know you were kept informed throughout the servicing of your Ford Focus. Here at D. M. Keith Ltd, we do take great pride in the level of service we provide and it's really nice to know you noticed this. Thanks again John, we'll be sure to share your kind comments with Kathy and we look forward to providing you with the same great service in the future. D. M. Keith Customer Care Team (AS)

4.5/5.0
Verified
Great service
Would recommend
Review left: 01/03/26

Reply from D M Keith Leeds Ford & Changan

Hi Kam, Thank you very much for your glowing 5-star review. It's really nice to know how pleased you were with the all-round service you received from us. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's great to know that's what you experienced. Thanks again Kam, we value your feedback and we're delighted you'd recommend us. D. M. Keith Customer Care Team (AS)

2.8/5.0
Verified
Rather disappointed
Wouldn't recommend
Review left: 22/02/26

Reply from D M Keith Leeds Ford & Changan

Hi Paul, Thank you for taking the time to leave a review. Feedback from our customers is very important to us as a company as it keeps us striving for the high level of service we always aim to deliver. We will forward your comments onto the Management Team for further investigation. Thank you again for your review. We appreciate and welcome all feedback as this helps us improve the service we offer to our customers and strive for continuous improvement. D. M. Keith Customer Care Team (AS)

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Garage Address

D M Keith Leeds Ford & ChanganWhitehall Rd.Lower WortleyLeedsLS12 4TG

Opening hours

Monday: 7:30 AM to 6:00 PM
Tuesday: 7:30 AM to 6:00 PM
Wednesday: 7:30 AM to 6:00 PM
Thursday: 7:30 AM to 6:00 PM
Friday: 7:30 AM to 6:00 PM
Saturday: 8:30 AM to 12:30 PM
Sunday: Closed
D M Keith Leeds Ford & Changan | Leeds