Carsa HiQ Bolton

Had an MOT and full service, excellent communication and good value for money. Highly recommended, will definitely use them again.

Arrived for booked service and MOT to be told they had nobody on site to complete the work and that it shouldn’t have allowed the booking. No communication with me and staff seemed very unbothered and unhelpful

The actual garage experience was fine - efficient, thorough, reasonably priced. The problem I had was with communication in the process of booking the appointment. There was no way to contact the Bolton garage directly. The number provided in the confirmation email put me through to Southampton which asked questions about new car finance and cut me off when I didn’t answer. Eventually, I received a text message thanking me for my interest in a new car. A lot of wasted time. Needs attention.