Garage Address
Opening hours
Female run garage. For all your MOT and servicing needs.
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Sandy
Verified Booking
Score: 1/5
Review left: 31/12/23
We booked an mot on the 2oth December for our car that was already overdue it's test. We received a confirmation email for the 29th, pm, with the promise of a call from the garage to specify a time, the call never came. I Called the garage and the national number on the 27th, no answer, on the 28th at 5.50pm, they told us they couldn't do it, could we do next week instead. Massive panic and stress caused, yes Christmas complicates matters, but waiting 9 days to cancel the booking is unacceptable
Wouldn't recommend
Reply from CJ Auto Services
Hi sandy. The booking shouldn’t have been allowed by book my garage as we were not open due to it being the Xmas period. The email was never confirmed by us. You were contacted twice with no reply - then we receive a negative review. Disappointing.
David
Verified Booking
Score: 1.25/5
Review left: 20/12/23
Although booking had been received I subsequently discovered that CJ Auto Services are not a DoT authorised MOT tester and they out source the conduct of the tests to a third party. This had not been done and I had to make separate arrangements myself at full price. Not having positive confirmation of the booking from the garage was also disappointing.
Wouldn't recommend
Reply from CJ Auto Services
Hi David. Out sourcing our mots to the garage next door is perfectly legal as many garages operate this way. Your booking was never confirmed with an email by us as we were full that day. When contacted to re arrange we heard no response. Then we get a negative review - unfair in my opinion.
Ian
Verified Booking
Score: 5/5
Review left: 09/10/23
Very happy with Charlies service. Started and completed the service as projected. Very reasonable price. Very refreshing to see this young lady carrying out the work. Going to put more work her way with one of our other cars.
Would recommend