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Bristol Street Motors Vauxhall Knaresborough

132 Reviews
Available from: 15/11/24
Exclusive discounts at a main dealerManufacturer trained techniciansWe are now cashless

About Bristol Street Motors Vauxhall Knaresborough

Exclusive discounts at a main dealer

Manufacturer trained technicians

We are now cashless

Optional items may be suggested as per manufacturer recommendations.

Looking for servicing? Bristol Street Motors can significantly reduce any anticipated labour costs on your service and/or MoT. We have invested a lot of money into developing our team of highly trained technicians who are equipped with the latest diagnostic technology. Please note: Unfortunately our ...Read more

Extra Services offered

MOT
Interim Service
Full Service
Major Service
Loan Car
Collect & Deliver

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Reviews and Ratings

Average Ratings (4.6/5)
Taken from 132 reviews
Value
Staff helpfulness
Quality of work
Communication

Phillip

Verified Booking

Score: 1.5/5

Review left: 04/07/24

"Improvements needed"

My car was booked in for re-gas for air con Monday 1st July. It was advertised at £89 but was charge well over £100. After completing the amount was reduced. Also was informed aircon belt was snapped, which was not the case when car was taken in. We ask for a new belt to be fitted, for the following day(Tues) when we had not heard anything by 2pm when rang them to be informed wrong belt was ordered. So after three days at the garage and without the car we again had to ring them to ask to collect

Wouldn't recommend

Reply from Bristol Street Motors Vauxhall Knaresborough

The vehicle was booked in for an Aircon service but was found that the A/C wasn’t working due to the Poly-v-belt snapped. We spoke to the customer, he authorised us to fit a new belt which was additional to the ACS. When we fitted the belt the root cause was found that when the aircon compressor clutch was engaged it was throwing the belt off. We wouldn’t have known this until the belt was put on. Subsequently, we told the customer that to prevent further failures of the belt and the A/C to work we would need to replace the compressor. He didn’t want to go ahead with the repair and took the vehicle. I fully understand his frustrations and delays. We just couldn’t foresee any further faults which caused the delays.

Chris

Verified Booking

Score: 3.75/5

Review left: 26/04/24

"Work done was fine"

I don’t understand why I am asked to select a time to bring it in (9.45) and then for it not to be ready until nearly 5pm. So it isn’t worked on till nearly 3pm.

Wouldn't recommend

Brandon

Verified Booking

Score: 5/5

Review left: 07/02/24

"Fantastic Service"

Very friendly and helpful staff at reception. Quality parts used in the service. They even washed my car at no extra cost!

Would recommend

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Garage Address

Bristol Street Motors Vauxhall KnaresboroughSt. James Retail ParkGrimbald Crag RoadKnaresboroughHG5 8PY

Opening hours

Monday: 8:00 AM to 5:30 PM
Tuesday: 8:00 AM to 5:30 PM
Wednesday: 8:00 AM to 5:30 PM
Thursday: 8:00 AM to 5:30 PM
Friday: 8:00 AM to 5:30 PM
Saturday: 8:30 AM to 12:30 PM
Sunday: Closed