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About Base Recovery
VAT REGISTERED VEHICLE REMAPPING AND TUNING AVAILABLE ALSO! Vehicle servicing and 24-hour vehicle recovery, transportation, and professional roadside assistance service throughout Greater Manchester and the rest of the UK. Providing heavy recovery, light recovery, and roadside assistance, for comme ...Read more
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Reviews and Ratings
Ian
Verified BookingScore: 1/5
Review left: 17/08/23
Booked in with this joker but garage was shut(obvs not popular garage?).Offered £15 discount if I rebooked.So rebooked.Arrived for full service,ONLY THEN the clown asked for cash(hello Mr Taxman).Got call 55 mins later saying car ready.Less than one hour for full service(Really?).Is this possible?Handed over cash,told not getting invoice/schedule as got £15 discount?Told service stamp will do?Why not tell me this beforehand?No customer focus.Zero business acumen.HMRC red flag.Avoid at all cost.
Wouldn't recommend
Reply from Base Recovery
Dear Mr Ian, Your service was done by US. We had 4 other services to do this day. Your book is stamped with our company logo. Vehicle schedule was sent to you via email. We are not jokers/clowns and we have tried to deal with you on a professional level. We spoke to you nicely and dealt with you as we would others if not more maturely due to the nature. Clearly there is nothing we can do right here hence your 1 star review. Hopefully others reading can see that we dealt with YOU as our customer professionally and we didn't fob you off. Thanks for the review and have a great weekend.
Lee
Verified BookingScore: 5/5
Review left: 22/06/23
Took my car in for a major service. Job was done with no issues and everything was explained
Would recommend
Reply from Base Recovery
Thank you for using BASE RECOVERY & hope to see you again!
Gemma
Verified BookingScore: 5/5
Review left: 05/06/23
Car booked in at a convenient date and time for oil change and filter. Completed on an hour. Great communication, great service, highly recommend.
Would recommend
Reply from Base Recovery
Thank you for using BASE RECOVERY & hope to see you again!