12.5 million motorists could have skipped their car service because of COVID-19

A third of UK motorists (32%) have put off getting their car serviced because of financial restraints caused by the COVID-19 pandemic.

BookMyGarage surveyed 10,000 of its subscribers and found that, in addition, a similar number (29%) of drivers delayed servicing procedures simply because their car had covered far fewer miles during lockdown.

While more than half (56%) used the Government’s MOT exemption to delay the legally required DVSA certification**, the number of drivers who have also put off servicing equates to around 12.5 million cars across the UK’s total of 38.2 million registered vehicles.

Garages are bracing themselves for a massive surge in jobs as Britain’s car parc gets going again, so BookMyGarage and the DVSA have urged customers to book MOT slots early to avoid the rush.

Further research by BookMyGarage reveals that the amount of additional repair work required by cars booked in for an MOT in July nearly doubled from 25% to 48% over the same period last year, prompting concern over the health of vehicles on the road.

Jessica Potts, Head of Marketing for BookMyGarage, said: “The figures we’ve seen coming through our network of 9,000 franchise and independent garages suggests that the pandemic and lockdown has definitely had an adverse effect on the health of our cars.

“It’s understandable that motorists have wanted to save money during the pandemic, as many have unfortunately lost their jobs, earned less because of the furlough scheme or taken pay cuts. But it’s important that motorists get their cars up to scratch now that Britain’s car parc is moving again.”

Nearly eight in 10 drivers said they would normally get their car serviced annually even though more than 60% said they had been adversely impacted either financially or personally by the pandemic.

Despite nearly half (47%) claiming that they were concerned about the safety of their vehicle, fewer than four in 10 (38%) were comfortable doing maintenance work on their car themselves.

 

FULL SURVEY RESULTS

*BookMyGarage survey, August 2020

**https://www.fleetpoint.org/law-and-legislation/mot-law-and-legislation/majority-of-car-owners-have-used-six-month-extension-to-delay-mot/

Mandy Weston

Mandy Weston

Mandy is an ex-mechanic, with 22 years’ experience in the motor industry. As an in-house motoring expert, Mandy is the go-to woman for any relevant questions that our customers have; both garages and drivers. From specific problems with your car to general maintenance, Mandy is a reliable source of information and advice. Her passion for motoring is a huge factor to her success and the huge wealth of knowledge that she has. She now uses her remarkable grasp of the industry to write regular content for our readers to help drivers understand their car better, avoid being ripped off by garages and save money on their motoring requirements.

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