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Integrity Automotive Ltd
Physical Garage
West End Road, Ipswich, Suffolk, IP1 2DZ
About Us
Integrity Automotive Ltd is a family run business with over 70 years combined experience. We can cater for all your motoring needs, from simple routine servicing and maintenance to more complex and in-depth jobs such as engine rebuilds - you can trust our highly skilled Technicians to carry out your repairs. We use state of the art diagnostic equipment to ensure any problem is correctly diagnosed first time, saving you both time and money. We use high quality parts and fully synthetic oil in line with manufacturer’s recommendations, giving you main dealer quality at more affordable prices. Conveniently located opposite Starbucks on West End R
Hourly labour rate£83.33
4.84 (340 reviews)
Reviews Summary
AI Generated
Customers overwhelmingly praise the garage for easy online booking, friendly and professional staff, clear communication (often via video health checks), quick turnarounds and fair pricing — many say it has become their go‑to local MOT and service centre. A minority, however, report issues with perceived overcharging or pressure to carry out advisory repairs, occasional booking/communication errors and a few instances of poor follow‑up or unsatisfactory repairs.
Ipswich Clutch Centre
Physical Garage
Unit 4, 5 Cavendish street, Ipswich, IP3 8AX
About Us
We are a Established clutch and brake repair specialist based in ipswich suffolk. Our team are fully qualified to complete all types of clutch and brake services on all cars and light commercial vehicles. We believe that customer service and efficient work benefits both us and the customer and this shows through with repeat custom.
Hourly labour rate£65
4.77 (427 reviews)
Reviews Summary
AI Generated
Customers are overwhelmingly positive, repeatedly praising friendly, professional staff, quick same‑day turnarounds, fair pricing and easy online booking — many also appreciate extras like a complimentary wash and clear, helpful communication. A minority raise concerns about incomplete MOT/service reports, occasional missed follow‑up calls or cleanliness lapses, the coarse AM/PM time‑slot system and rare post‑repair niggles (eg. brake noise).
AA Motor Medic
Physical Garage
Unit 4B Elton Park Business Centre,, Hadleigh Road, Ipswich, IP2 0DD
About Us
We pride ourselves on the quality of our work that's why our customers keep coming back At AA Motor Medic we are able to offer our customers a complete automotive package. All work is undertaken by trained technicians who understand the complexities of vehicle engineering from classic cars to modern day high-tech engines.
Hourly labour rate£69
4.75 (52 reviews)
Reviews Summary
AI Generated
Customers are overwhelmingly positive, repeatedly praising friendly, professional and efficient staff, fast MOTs, clear communication and the convenient pick‑up/drop‑off service. Common strengths cited are honesty, good value and willingness to fit people in at short notice. A minority reported issues with the booking system, missed collections/closures and isolated lapses (poor loan car or a staff member smoking in a customer’s car).
CATS - Car And Truck Services
Physical Garage
C A T S Recovery, 189 Bramford Road, Ipswich, IP1 4AA
About Us
We have been in business for over 30 years. We run a breakdown and recovery service complimenting our garage services. We repair all makes of cars and vans. Mot test station class 4 , Council taxi tests, Air conditioning, Repairs/Service, tyres, Diagnostics are some of our specialist subjects. Working for insurance groups, motoring clubs and the authorities are some of our customers along with our own motoring club.
Hourly labour rate£70
4.9 (40 reviews)
Reviews Summary
AI Generated
Customers repeatedly praise the garage for its friendly, helpful staff, clear communication and willingness to take last‑minute MOTs, with many highlighting quick turnaround and fair, transparent pricing. Reviewers also like small touches such as tea or coffee, courtesy cars and having vehicles returned clean, and several say they’ll return or recommend the garage. A few minor negatives appear — some note the exterior looks plain and one person reported a missed Saturday booking — but complaints are rare amid largely five‑star feedback.
Kesgrave Tyre And Exhaust Centre - Ipswich
Physical Garage
Bridge Works, 223 Foxhall Road, Ipswich, IP3 8LF
About Us
In brief: We are a family run company that was established in 1987 and have been responsible for providing outstanding service ever since. We specialise in all areas of vehicle services. Our regular customers particularly value our commitment to quality. A fair trading policy, price promise on products, well-trained staff and excellent facilities at Kesgrave Tyre & Exhaust Centre make ours a well-respected name among corporate, trade and personal customers.
Hourly labour rate£75
4.88 (6 reviews)
Reviews Summary
AI Generated
Reviews are overwhelmingly positive, praising friendly staff, efficient service and convenient vehicle collection and return, with several customers noting reliable work and good value. The only recurring minor gripe was limited initial appointment availability, though the garage offered alternative dates and customers remained happy with the outcome.
CAPEL STATION GARAGE
Physical Garage
BENTLY HALL ROAD, CAPEL ST MARY, IPSWICH, IP9 2JL
About Us
CAPEL STATION GARAGE
Hourly labour rate£80
4.81 (8 reviews)
Reviews Summary
AI Generated
Customers consistently praise the garage for helpful, honest and friendly staff, quick and efficient MOTs, and simple online booking with clear communication. Several reviewers call it a “gem”, noting good value, reliable workmanship and a willingness to follow up, and many say they’ll return. Minor negatives are limited to one appointment date mix‑up (resolved quickly) and a small post‑service issue the garage has offered to sort if it doesn’t settle.
H & F Auto Services
Physical Garage
170-172 St Helens Street, Ipswich, IP4 2LH
About Us
H&F Autos are a local, independent garage, MOT Centre, serving Ipswich and the surrounding area. Our focus is to provide first class customer care, together with top quality workmanship, at a very competitive prices. We carry out a full range of services from MOT Testing, Car Repairs, Full Servicing, Tyres, Exhausts, Batteries and Wheel Alignment.
Hourly labour rate£55
4.77 (24 reviews)
Reviews Summary
AI Generated
Customers overwhelmingly praise the garage for friendly, helpful staff, speedy and efficient service, clear communication, fair pricing and the team’s ability to diagnose and fix tricky faults—even jobs other garages wouldn’t take on. Only one reviewer reported poor customer service and feeling pressured into unnecessary work, so complaints are rare but worth noting.
What are shock absorbers?
When a car is moving over rough or uneven surfaces, shock absorbers help to stop the car bouncing or vibrating too much and ensure that the tyres have full contact with the road surface all the time.
Why are shock absorbers important?
Enormous demands are placed on certain parts of cars when being driven. Shock absorbers are found on a car’s suspension, where they take the strain of all the constant bouncing up and down of the vehicle. Most cars’ wheels also have them. Worn shock absorbers will affect the car’s handling and braking, which can reduce your safety. That's why you must book a shock absorber repair promptly if anything feels wrong with your car's suspension.
How do shock absorbers work?
Shock absorbers have a piston inside them that moves up and down in line with the suspension and, depending on the vehicle, hydraulic fluid or air chambers absorb the energy from the road caused by vibration.
What causes shock absorber problems?
- If a car hits a pothole or curb, a shock absorber might get damaged.
- When a car is in an accident, there is a chance that its shock absorbers will be damaged.
- If the springs in the piston of a car’s shock absorber break or the hydraulic fluid or air leaks out.
What are the signs that a car needs a shock absorber repair?
- It’s hard to know if there is a problem with your shock absorbers as they usually fail over time.
- The pattern of tyre wear looks like cups or is “scalloping,” which is when the tread looks wavy all around, because the tyre isn’t able to stay firmly on the road.
- If a car feels different to drive on a familiar road, its shock absorbers might be worn or damaged
- When a car’s stopping distance is up to 20% further than usual.
- If a car bounces more than it normally would while driving over bumps.
- Whenever a car swings up and down like a boat.
- If a car swerves and dips when the brakes are used.
- On those occasions when tyres start squealing when a car goes around corners.
- If a car’s suspension squeaks.
How long does a shock absorber repair take?
- Replacing a shock absorber is a relatively simple job to perform.
- A standalone shock absorber is connected to a car’s suspension and frame and can be changed quickly.
- A strut shock absorber is harder to change because suspension coil springs and the strut unit have to be removed to get the work done.
How much do shock absorbers cost?
- The cost of an individual shock absorber can be up to £200, but labour needs to be factored in.
- Buying shock absorbers in pairs will lower the cost.
- When shock absorbers are replaced, the suspension mounts are removed and should be changed at the same time, which will add a little more to the cost.
How to be a better driver
Whether you’re driving in Ipswich or further afield, think about road user etiquette. Showing respect for other road users makes driving more pleasant for you and safer for everyone. For example, if you have to make a last minute change of lane, make your request to change clear to the driver who will need to let you in - and signal your thanks if they do. Be ready to abandon the change of lane if they won’t play ball - your safety (and that of other drivers and pedestrians) is more important than getting to your destination in the shortest time possible. When the position is reversed and a driver asks your permission to change lanes, allow them to as long as it is safe. If you get frustrated, avoid using your horn - it won’t improve matters and might make them considerably worse.