Vertu Toyota Leicester

Desk staff really friendly and helpful. Car valated in and out upon completion. Good communication/updates from the garage. Areas of concern: paperwork stating my car as 1.6 hybrid when it actually is 1.3 petrol; Internal clock/maintenance not reset upon completion; don't bother with loan car, it's cheaper to use uber as they charge £20 and give you a car with reserve fuel so another tenner to fill up; jam packed car park, had to reverse full length with arm size space on both sides.

Quality service

I booked an AM slot on Friday to ensure I got my vehicle back the same day. On arrival at 9am I spent 15 minutes navigating the car park before I could go and book in. Heard nothing by 4.40 (close 5.30) so I called them. They said it would be ready shortly. I told them I had a 45 minute drive, if I had not called, no car for the weekend. Got home and later found out they had not stamped the service book so Monday was a 1.5 hour round trip to get that done! Steve was good with comms rest shambles