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D M Keith Leeds Ford & Changan

30 Reviews
Available from: 05/06/26
Trusted locally for over 60 yearsVideo health check with all bookingsSpread the cost of your service with 0%

About D M Keith Leeds Ford & Changan

We’re a family-owned business and one of the longest-standing car dealerships covering Yorkshire and Lincolnshire. We’ve been going the extra mile for our customers for over half a century. Our success is built upon a passion for exceptional customer service and we’ve never lost sight of our key val...Read more

Trusted locally for over 60 years

Video health check with all bookings

Spread the cost of your service with 0%

Customer Reviews

4.5830 reviews

Reviews Summary

AI Generated

Customers consistently praise the friendly, knowledgeable staff and clear communication throughout the service process, with many highlighting prompt updates and a straightforward, hassle-free experience. Pricing draws mixed opinions, with a small number of reviewers feeling that repair costs could be more competitive, though several others found the overall value excellent. A handful of customers raised concerns around administrative matters, such as booking reminders, service book accuracy, and the detail recorded in health check paperwork, which may benefit from closer attention to ensure expectations are set clearly before work begins.

Value
Staff helpfulness
Quality of work
Communication
5.0/5.0
Verified
Excellent mot process
Would recommend
Review left: 06/04/26

Reply from D M Keith Leeds Ford & Changan

Hi Rebecca, Thank you very much for taking the time to leave us a review. We're delighted to hear how pleased you were with the all-round service you received from Beth and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Rebecca, we value your feedback and we look forward to providing you with the same great service in the future. D. M. Keith Customer Care Team (AS)

3.5/5.0
Verified
MOT and service
Wouldn't recommend
Review left: 22/03/26

Reply from D M Keith Leeds Ford & Changan

Hi Paul, Thank you for your feedback and I am sorry to hear about your experience. This is certainly not the level of service we aim to provide and we’d really like the opportunity to look into what may have happened. If you can please confirm your registration number and preferred contact details to feedback@dmkeith.com we will ensure your comments are investigated further. D. M. Keith Customer Care Team (AS)

5.0/5.0
Verified
Great service
Would recommend
Review left: 05/03/26

Reply from D M Keith Leeds Ford & Changan

Hi John, Thank you very much for your wonderful 5-star review. We're delighted to know how pleased you were with the all-round service you received from Kathy and it's great to know you were kept informed throughout the servicing of your Ford Focus. Here at D. M. Keith Ltd, we do take great pride in the level of service we provide and it's really nice to know you noticed this. Thanks again John, we'll be sure to share your kind comments with Kathy and we look forward to providing you with the same great service in the future. D. M. Keith Customer Care Team (AS)

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Garage Address

D M Keith Leeds Ford & ChanganWhitehall Rd.Lower WortleyLeedsLS12 4TG

Opening hours

Monday: 7:30 AM to 6:00 PM
Tuesday: 7:30 AM to 6:00 PM
Wednesday: 7:30 AM to 6:00 PM
Thursday: 7:30 AM to 6:00 PM
Friday: 7:30 AM to 6:00 PM
Saturday: 8:30 AM to 12:30 PM
Sunday: Closed