This Cookie Policy explains how The Motorists Organisation (trading as BookMyGarage) uses cookies and similar technologies to recognise you when you visit our websites. It outlines what these technologies are, why we use them, and your rights to control their use.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications Regulations (PECR).
2. What Are Cookies?
Cookies are small data files placed on your device when you visit a website. They help us remember your preferences, improve site performance, and deliver relevant content and advertising.
3. Types of Cookies We Use
We use the following types of cookies:
Strictly Necessary – Enable core functionality like security, network management, and accessibility. (No consent required)
Analytics – Help us understand how visitors interact with our site (e.g. Google Analytics). (Consent required unless anonymised)
Functionality – These cookies are associated with remembering preferences and actions on previous visits, to ensure that when you revisit the site it behaves as you would expect. (Consent required)
Marketing & Retargeting – Deliver personalised features and ads and track effectiveness (e.g. Facebook Pixel, Tealium). (Consent required)
4. Why We Use Cookies On bookmygarage.com
We use cookies and similar tools for the purposes described below:
To manage traffic to our platform.
To identify authenticated users on our platform so as to provide them with appropriate content.
To protect the platform against certain types of attack, improve security and prevent fraudulent activity.
To support interactive features on our platform, such as chat, quizzes, and reminders.
To personalise the website and display features, products and services that might be of interest to you.
To remember user preferences from previous visits to our platform.
To collect data on the use of our platform; we mainly use Google Analytics cookies for this purpose and understand how customers use our services so we can make improvements.
To track and manage referrals from other websites, such as affiliates and partners.
We may use cookies from various providers to track the performance of online advertising campaigns.
5. Consent Management
When you visit our site, you will see a cookie banner offering the following options:
Accept All
Manage Preferences
Deny All
You can change your preferences at any time via the Manage Cookie page.
If you choose 'Manage', you will be able to toggle cookie categories.
6. Third-Party Cookies
We may allow third-party services to set cookies on your device. These may include:
Tealium – for tag management and affiliate tracking.
Facebook Pixel – for retargeting and campaign measurement.
Google Analytics – for site performance insights.
Each third party is responsible for its own cookie practices. You can find more information in their respective privacy policies.
7. Affiliate Cookies
We use affiliate cookies to track referrals from partner websites. These cookies help us understand which partners referred you to our site and ensure they are credited appropriately. Affiliate cookies are typically used for tracking purposes. Consent is normally required before these cookies are set, except in certain circumstances such as cashback sites.
8. Garage Websites
Consent status may be transferred across platforms to ensure consistency.
9. Managing Cookies
Most modern web browsers allow you to manage cookie settings, including blocking or deleting cookies. You may be able to do this selectively for specific sites or apply settings globally. Below are instructions for popular browsers:
Microsoft Edge
Block cookies: Go to Settings → Cookies and site permissions → Manage and delete cookies and site data, then choose your preferences.
Delete cookies: Go to Settings → Privacy, search, and services → Clear browsing data, select Cookies and other site data, then click Clear now.
Mozilla Firefox
Block cookies: Go to Settings → Privacy & Security → Cookies and Site Data and adjust your preferences under Enhanced Tracking Protection.
Delete cookies: Go to Settings → Privacy & Security → Cookies and Site Data, then click Manage Data or Clear Data.
Google Chrome
Block cookies: Go to Settings → Privacy and security → Cookies and other site data, then choose Block all cookies or customise settings.
Delete cookies: Go to Settings → Privacy and security → Clear browsing data, select Cookies and other site data, then click Clear data.
Please note: Blocking essential or security-related cookies may impact your ability to use certain features or services on this site.
You can manage your cookie preferences by clicking the "Manage Cookies" button below.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in law or our practices. The latest version will always be available at bookmygarage.com/terms/cookie-policy.
11. Contact Us
If you have any questions about this Cookie Policy, please contact us by email at info@bookmygarage.com or by post at: The Motorists’ Organisation Ltd, 1000 Lakeside, North Harbour, Portsmouth, PO6 3EN