SGT Repair

Reply from SGT Repair

Dear Tom Mal, Thank you for sharing your feedback. We are genuinely sorry to hear about your recent experience and that we fell short of the level of service you expected. At SGT Repair, we aim to provide reliable communication, consistent scheduling, and quality workmanship, and we regret that this was not reflected during your booking. We understand how frustrating constant changes and the need to chase updates can be, and we apologise for the inconvenience this caused. We also want to reassure you that we take concerns about work quality very seriously. We did attempt to communicate with you prior to receiving this review and had not been made aware that you felt the quality of the work was questionable. Had we known, we would have gladly addressed the issue and rectified the matter.