Secret Service Keighley
About Secret Service Keighley
We’ve managed to get you exclusive servicing & MOT deals from this official main dealership in Keighley. The deals are so good that they want to keep it a secret. As soon as you have made your booking, we will reveal the dealership name… but check out their reviews in the meantime. It takes just 2 s...Read more
Exclusive discounts at a main dealer
Manufacturer trained technicians
We are now cashless
Optional items may be suggested as per manufacturer recommendations
Customer Reviews
Reviews Summary
AI Generated
Customers consistently praise the friendly, professional staff and clear communication throughout the service process, with many highlighting the convenience of complimentary car washing and valeting. A small number of reviewers mentioned that booking time slots could be clearer, as some experienced confusion between drop-off times and actual service appointments. Occasionally, customers felt that post-service concerns may benefit from a more collaborative approach to problem-solving rather than defensive responses.
Excellent service up to the point of return of the vehicle. I pointed out the the receptionist that there were still two service warning messages on the dashboard displays. She immediately became defensive and aggressive rather than understanding and helpful. The situation was escalated to the service manager who came back to me without a resolution. In the end with some searching of the internet I managed to diagnose and reset the system myself.
I booked with you and you sent me to vw. Stating you do not service id3
Reply from 
Thank you for taking the time to provide us with this feedback. We were a bit confused by your feedback because your booking was placed with this SecretService Vauxhall partner and not a Volkswagen dealership. If you could contact us to provide further feedback so that we can further investigate we would be most grateful.
Great friendly service , nothing too much trouble
Garage Address
Opening hours