Secret Service Nottingham
About Secret Service Nottingham
Service Plans Available Upon Request
0% Interest Available
Free Visual Health Check & video
Manufacturer Trained Technicians
We’ve managed to get you exclusive servicing & MOT deals from this official main dealership in Nottingham. The deals are so good that they want to keep it a secret. As soon as you have made your booking, we will reveal the dealership name… but check out their reviews in the meantime. It takes just 2...Read more
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Reviews and Ratings
Manoj
Verified Booking
Score: 1/5
Review left: 29/04/24
I am really disappointed and stressed. Booked through your website for master service in Marshal Volvo Nottingham. Took my car there, driving 50 miles. When I arrived they had no idea of my appointment, no booking showing in their system. Waisted my whole day. Also I had emailed you people and no reply. It’s the problem of bookmygarage.
Wouldn't recommend
Reply from BookMyGarage
Dear Mr Philip, we fully apologise for any inconvenience caused, I have reached out to the Marshall Volvo divisional head of aftersales so that I can make him aware of your experience and request that the site make contact. We have also sent a message to your personal email offering additional support, please don't hesitate to reach out. Once again we fully apologise for the inconvenience caused.
Julia
Verified Booking
Score: 1/5
Review left: 04/02/24
I made a booking with Marshall Volvo and received all confirmation through by email, but no time to drop off my vehicle by the day of the appointment. I called them and they had no record of my booking. I emailed to try to find out what happened, only to be told they no longer work with Book My Garage. They must still receive emails if they’re registered on the website, so could have contacted me to let me know. Very poor communication.
Wouldn't recommend
Reply from BookMyGarage
Hi, We apologise for any inconvenience caused, we are very surprised as Marshall Volvo Nottingham are on the BookMyGarage platform and are confirmed as taking Volvo bookings at the site. We have feedback your comments to the sites Aftersales Manager and have requested that he should make contact.
Kim
Score: 5/5
Review left: 27/11/23
Would like to give a massive thanks to Natalie on the service desk for her help and mannerism with my sat nav problem, was only a minor problem and dealt with efficiently. All the staff at Volvo seem very approachable and friendly, I use many main dealers for various cars we have in stock and by far Volvos customer service is the best.
Would recommend
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