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Secret Service Manchester

71 Reviews
Available from: 17/12/25
Free video vehicle health check report0% interest free payments available

About Secret Service Manchester

We’ve managed to get you exclusive servicing & MOT deals from this official main dealership in Manchester. The deals are so good that they want to keep it a secret. As soon as you have made your booking, we will reveal the dealership name… but check out their reviews in the meantime. It takes just 2...Read more

Free video vehicle health check report

0% interest free payments available

Optional items may be suggested as per manufacturer recommendations

Quality car and van servicing at a price to suit all budgets

Customer Reviews

4.3371 reviews

Reviews Summary

AI Generated

Feedback is mixed but leans positive, with many customers praising friendly, helpful staff (often named), quick MOTs and services, good value and useful extras such as complimentary washes, video checks and collection/drop-off. Recurring negatives centre on poor communication or unanswered phone lines, cancelled or missed bookings, unexpected or pushy repair quotes and occasional reports of incompetence or refusal to accept certain vehicles.

Value
Staff helpfulness
Quality of work
Communication
1.0/5.0
Verified
Do Not Use
Wouldn't recommend
Review left: 10/11/25

Reply from Secret Service

Hi Daniel, We appreciate you taking the time to share your feedback. We understand your frustration with the service you received. We strive to provide accurate and transparent information to our customers. We will review your experience and use it to improve our service in the future. Evans Halshaw Customer Services

3.8/5.0
Verified
Excellent service
Would recommend
Review left: 03/09/25

Reply from Secret Service

Hi Divya, Thank you for taking the time to leave a positive rating. We really appreciate your recommendation and hope to see you again! Have a lovely day, Evans Halshaw Customer Services

4.5/5.0
Verified
Took all afternoon
Wouldn't recommend
Review left: 29/08/25

Reply from Secret Service

Hello Kathryn, Thank you for your review. We're sorry that you're vehicle wasn't ready on time. We will ensure that your feedback is shared with the management team so that this can be taken on board. Thank you, Evans Halshaw Customer Services

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Garage Address

Secret Service Manchester660 Chester RoadOld TraffordManchesterM16

Opening hours

Monday: 8:30 AM to 6:00 PM
Tuesday: 8:30 AM to 6:00 PM
Wednesday: 8:30 AM to 6:00 PM
Thursday: 8:30 AM to 6:00 PM
Friday: 8:30 AM to 6:00 PM
Saturday: 8:30 AM to 1:00 PM
Sunday: Closed