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Secret Service Hartlepool

85 Reviews
Available from: 19/12/25
Exclusive discounts at a main dealerManufacturer trained techniciansWe are now cashless

About Secret Service Hartlepool

We’ve managed to get you exclusive servicing & MOT deals from this official main dealership in Hartlepool. The deals are so good that they want to keep it a secret. As soon as you have made your booking, we will reveal the dealership name… but check out their reviews in the meantime. It takes just 2...Read more

Exclusive discounts at a main dealer

Manufacturer trained technicians

We are now cashless

Optional items may be suggested as per manufacturer recommendations.

Customer Reviews

4.3285 reviews

Reviews Summary

AI Generated

Most customers praise friendly, helpful staff, good value for money and main‑dealer standards—many highlight clear updates (including video inspections), prompt explanations and complimentary valeting. A significant minority, however, report long waits, poor phone/booking communication, occasional overcharging or quote inconsistencies and a few instances of incomplete or shoddy work (including MOT/repair disagreements) that dented their confidence.

Value
Staff helpfulness
Quality of work
Communication
4.8/5.0
Verified
Great service
Would recommend
Review left: 14/10/25
2.5/5.0
Verified
Not impressed
Wouldn't recommend
Review left: 15/08/25
5.0/5.0
Verified
Very pleasant and helpful staff,my car was in for repair and I was kept informed about progress
Would recommend
Review left: 15/06/24

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Garage Address

Secret Service HartlepoolBrenda RdHartlepoolTS25

Opening hours

Monday: 8:30 AM to 5:00 PM
Tuesday: 8:30 AM to 5:00 PM
Wednesday: 8:30 AM to 5:00 PM
Thursday: 8:30 AM to 5:00 PM
Friday: 8:30 AM to 5:00 PM
Saturday: 8:30 AM to 12:00 PM
Sunday: Closed