Sams Motor & Autocare
About Sams Motor & Autocare
Our team of trained technicians offer industry expertise and knowledge giving you the best possible advice and assistance for any of your servicing needs. Sam's Motor and Auto Care Centre Ltd,We use only high quality parts and even genuine parts for vehicle’s still in manufacturer warranty. We can c...Read more
Customer Reviews
Maybe my job wasn't appealing enough, but the garage didn't bother to confirm booking. Bookmygarage says the garage will be in touch to arrange but this never happened. I use these services because anxiety makes it difficult to reach out and call companies so I rely on the callback service.
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Thank you for your feedback Emma, and we're really sorry to hear about your experience. Just to clarify, all garages on our platform are instantly notified of bookings as soon as they're submitted, your booking on 25th May at 4:31 PM was no exception. It’s then the responsibility of the garage to follow up and confirm the details, ideally within 4 working hours. In this case, we’ve checked and can see that the garage has not yet opened the booking notification email, which suggests this was unfortunately an oversight on their part. We understand how important timely communication is, especially when you rely on the call back system. We're sorry the garage let you down here. We always want to make the booking process as smooth and stress-free as possible, and while we did everything correctly on our side, we’ll be following up with the garage to help prevent this from happening again. Thanks again for bringing this to our attention.
Phone didn’t connect to contact number, no sign of business
I needed a major service with a weekend slot. I initially chose them due to price and locality and am very happy with the service. After booking I'd also had an engine warning issue and they did the diagnostic without any hassle or rebooking. They gave honest advice on that issue. They also did a once over with a view to its MOT and made a couple of advisory points. Overall, I would use them again, and aim to do so for a smallish repair and it's MOT.
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Opening hours