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Marshall Volvo Derby

21 Reviews
Available from: 26/11/24
Service Plans Available Upon Request0% Interest AvailableFree Visual Health Check & video

About Marshall Volvo Derby

Service Plans Available Upon Request

0% Interest Available

Free Visual Health Check & video

Manufacturer Trained Technicians

Marshall Derby Volvo is part of the Marshall Motor Group is the second largest privately owned dealer group in the UK, servicing and repairing all Volvo vehicles to the highest possible standard at pricing you will be pleasantly surprised at. This offer is only available for vehicles 4 years or olde...Read more

Extra Services offered

MOT
Interim Service
Full Service
Major Service
Loan Car
Collect & Deliver

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Reviews and Ratings

Average Ratings (4.55/5)
Taken from 21 reviews
Value
Staff helpfulness
Quality of work
Communication

Andy

Verified Booking

Score: 1/5

Review left: 28/09/24

"Terrible Experience"

I called the garage the day before the booking to check everything was ok however they did not have my booking recorded. They were going to investigate and call me back however this never happened . I had to chase 2 more times and then the last person I spoke to checked with their line manager who informed them that the garage no longer works with BMG!! Why is it possible to book this garage if they no longer work with them?

Wouldn't recommend

Mark

Verified Booking

Score: 4/5

Review left: 29/08/24

"Good service"

Overall a great service, communication could have been better as I wasn't advised of their expected drop off time and so was told I had dropped the car off an hour later than expected. Had I been advised in advance of the expected time then I would have discussed this with them in advance to a agree a mutually acceptable time.

Would recommend

Darren

Verified Booking

Score: 2.5/5

Review left: 19/07/24

"Disappointed"

Full Service was not carried out. O my received an Oil and Filter change and reasoned that this in part is down to to BMG.com. They agreed to replace the Air Filter on a secondary visit, but I suspect none of the other Service items were inspected / topped up as listed in the Service. No vehicle walkround video produced. Listed front wipers as advisory for changing despite them only being 3 weeks old Bosch Aeros

Wouldn't recommend

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Garage Address

Marshall Volvo DerbyStadium ViewDerbyDE24 8JG

Opening hours

Monday: 8:00 AM to 6:00 PM
Tuesday: 8:00 AM to 6:00 PM
Wednesday: 8:00 AM to 6:00 PM
Thursday: 8:00 AM to 6:00 PM
Friday: 8:00 AM to 6:00 PM
Saturday: 8:30 AM to 1:00 PM
Sunday: Closed